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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ensuring visibility throughout the oilfield supply chain is crucial, regardless of who is involved in supplying, shipping, or receiving goods. “In an optimal month, our pipe distributors can lead to $50,000 in downtime expenses, which represents a significant saving opportunity,” stated a major operator in the Permian Basin managing 19 rigs. Experience the incredible reviews and see the solution in action for yourself. With fewer phone calls, reduced distractions, and minimized non-productive time, the stakes are high in the oilfield; a single truck arriving just one hour late can result in substantial financial losses. Now, envision that same truck being 24 or even 48 hours delayed—costs can skyrocket, especially when this scenario repeats itself dozens or even hundreds of times on any given job site. Rig CallOut empowers you by streamlining communication and significantly reducing the back-and-forth phone calls as well as expenses linked to unforeseen delays or lost shipments, by linking every delivery to the entire supply chain, including drivers, dispatchers, suppliers, and end users. The result is not just more visibility, but also enhanced success and increased profitability. You waste too much time addressing issues caused by late or missing shipments; with Rig CallOut and its innovative features, you can finally take charge of your operations and focus on what truly matters.

Description

Run a Call is the all-inclusive HVAC management system designed specifically for residential companies generating between $1 million and $5 million in revenue. This solution streamlines operations by replacing platforms like ServiceTitan, Jobber, Housecall Pro, and FieldEdge with a single, flat monthly fee for each shop that covers all features—eliminating per-seat charges, lengthy contracts, and termination fees. Notable features include: • An AI Receptionist that operates 24/7, ensuring every call is answered and jobs are booked before the homeowner ends the call. • A dispatch system with a drag-and-drop reassign functionality that factors in drive times. • Instant estimates displayed on-site as Good/Better/Best choices, allowing for quick signatures. • A seamless transition from jobs to invoices, with records maintained from sale to payment and automatic posting to QuickBooks. • A visually engaging price book featuring Good/Better/Best options, complete with photos accessible on the service truck. • Membership management through the Comfort Club, conveniently displayed on one screen with auto-renewal and text-to-pay options. • An offline-capable mobile app that provides full functionality directly on the service truck. • Enhanced client communication capabilities that integrate calls, texts, and emails, all linked to the customer's address. The pricing structure is straightforward: $499 per month, with the first 25 founding shops benefiting from a special rate of $199 monthly for life, along with an optional AI Receptionist add-on for $99 per month and a premium setup service included. This makes it an attractive option for HVAC businesses looking to optimize their operations and improve customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1667 per year
Free Trial No 
Free Version No 

Pricing Details

$499 per shop flat fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CallOut

Founded

2017

Country

United States

Website

www.rigcallout.com

Vendor Details

Company Name

Runacall, Inc

Founded

2026

Country

United States

Website

runacall.com

Product Features

Oil and Gas

Compliance Management No 
Equipment Management No 
Inventory Management No 
Job Costing No 
Logistics Management No 
Maintenance Management No 
Material Management No 
Project Management No 
Resource Management No 
Scheduling No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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