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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Most of a customer support representative's time is consumed by handling inquiries related to returns. By enabling customers to self-serve, you can provide a remarkable experience. Highlighting a straightforward returns process is the most effective way to turn more visitors into buyers and boost your average order value. With our expertise gained from working with Shopify Plus merchants, we position ourselves as your reliable ally in managing Shopify returns and expanding your brand on a global scale. Partnering with us means you can focus on growth while we streamline your return processes.

Description

configure8 is an internal developer portal that helps helps your developers move faster and build better software with self-serve access to the knowledge and functionality they need. configure8 is built around a universal catalog that easily organizes all of the sociotechnical knowledge about your team and applications, services, environments, and resources. Customize the data model to integrate any tool and present custom views and calculations. Easy to set-up and maintain, and delivers value. configure8 uses knowledge in the universal catalog to power Scorecards and Self-Serve Actions. Scorecards by configure8 feature the largest library of pre-built checks and the ability to scorecard any custom data as well as create standards tripwires. Self-Serve Actions feature dynamic forms that are contextually aware to minimize developer cognitive load for day 2 operations. We even offer starter templates + custom actions. Deploy configure8 on-premise or use our SaaS hosted version. We offer white glove support to ensure your success and high internal adoption rates.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Security Hub
Amazon Web Services (AWS)
Ansible
Azure DevOps
Bitbucket
Crossplane
EasyPost
GitHub
GitLab
Google Cloud Build
Intercom
Jira
Kibana
Microsoft Entra ID Protection
New Relic
OneLogin
Opsgenie
ShipStation
Shopify
Terraform

Integrations

AWS Security Hub
Amazon Web Services (AWS)
Ansible
Azure DevOps
Bitbucket
Crossplane
EasyPost
GitHub
GitLab
Google Cloud Build
Intercom
Jira
Kibana
Microsoft Entra ID Protection
New Relic
OneLogin
Opsgenie
ShipStation
Shopify
Terraform

Pricing Details

$19 per month
Free Trial
Free Version

Pricing Details

$19/month per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rich Returns

Website

www.richcommerce.co

Vendor Details

Company Name

configure8

Founded

2022

Country

United States

Website

www.configure8.io

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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