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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The PSX Software Edition (PSX SWe) from Ribbon is a centralized and virtualized policy and routing solution tailored for service providers to effectively manage and enhance VoIP services in a variety of network settings. It offers advanced session control for session border controllers (SBCs), media gateways, and call controllers, accommodating a wide range of protocols, including SIP, ENUM, H.323, TDM, SS7/C7, IN/AIN, and IMS. Thanks to its distributed architecture, service providers can set up local instances that improve performance and resilience while still upholding centralized control over policy, routing, and administration, thus removing the complexities of synchronization across multiple locations. Prominent applications feature Least Cost Routing (LCR), Quality of Service (QoS) routing, toll-free number routing, and number translation services, all of which enhance operational efficiency. Moreover, the PSX SWe serves as an IMS Breakout Gateway Control Function (BGCF) and incorporates call validation treatment for STIR/SHAKEN along with Reputation Scoring services, effectively reducing the risk of call spoofing. This multi-faceted approach ensures that VoIP services remain reliable and secure, ultimately benefiting both providers and end-users.

Description

dialnote is a VoIP phone system built for teams tired of paying $40–80 per seat to legacy carriers. Get a VoIP phone number, local, toll-free, or international, or port your existing business phone number for free, then add unlimited users on a flat plan with no per-seat surprises at scale. AI voice agents handle inbound calls 24/7 with transcription, summarization, and intent extraction in 15+ languages. Each agent runs against a configurable knowledge base, so it can answer FAQs, capture leads, take detailed messages, transfer high-value calls, and trigger downstream actions without human intervention. Smart IVR routing, shared inboxes, group calling, warm transfers, business-hours rules, and call queueing keep distributed teams in sync on shared numbers. The platform is API-first. REST endpoints and webhooks expose calls, messages, transcripts, contacts, and call events, so engineering teams can pipe data into Salesforce, HubSpot, Zendesk, Slack, custom dashboards, ticketing systems, or any workflow automation platform. Two-way CRM sync logs every interaction without manual entry; AI call summaries, auto-tagging, and call evaluations come through as structured fields, not just transcript dumps. Setup takes minutes, numbers provision instantly and porting is handled free of charge. Includes unlimited US/Canada calling, zone-based international rates, automatic call recording, real-time analytics, and native iOS/Android apps. Plans from $49/month with a 10-day trial, no credit card required. Built for SMBs, MSPs, dev teams, and ops folks who want a programmable VoIP phone number without carrier lock-in or per-user pricing that scales with headcount instead of revenue.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Bigin by Zoho CRM
Calendly
Docusign
Freshdesk
HubSpot CRM
Intercom
Jobber
Microsoft 365
OpenStack
Pipedrive
QuickBooks Commerce
Salesforce
Shopify
Slack
Stripe
Toast Now
WhatsApp
Zendesk
Zoom

Integrations

Amazon Web Services (AWS)
Bigin by Zoho CRM
Calendly
Docusign
Freshdesk
HubSpot CRM
Intercom
Jobber
Microsoft 365
OpenStack
Pipedrive
QuickBooks Commerce
Salesforce
Shopify
Slack
Stripe
Toast Now
WhatsApp
Zendesk
Zoom

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49/month for unlimited users
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ribbon Communications

Founded

1977

Country

United States

Website

ribboncommunications.com/products/service-provider-products/policy-routing/virtual-policy-and-routing-server

Vendor Details

Company Name

dialnote

Founded

2026

Country

India

Website

dialnote.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

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