Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The PSX Software Edition (PSX SWe) from Ribbon is a centralized and virtualized policy and routing solution tailored for service providers to effectively manage and enhance VoIP services in a variety of network settings. It offers advanced session control for session border controllers (SBCs), media gateways, and call controllers, accommodating a wide range of protocols, including SIP, ENUM, H.323, TDM, SS7/C7, IN/AIN, and IMS. Thanks to its distributed architecture, service providers can set up local instances that improve performance and resilience while still upholding centralized control over policy, routing, and administration, thus removing the complexities of synchronization across multiple locations. Prominent applications feature Least Cost Routing (LCR), Quality of Service (QoS) routing, toll-free number routing, and number translation services, all of which enhance operational efficiency. Moreover, the PSX SWe serves as an IMS Breakout Gateway Control Function (BGCF) and incorporates call validation treatment for STIR/SHAKEN along with Reputation Scoring services, effectively reducing the risk of call spoofing. This multi-faceted approach ensures that VoIP services remain reliable and secure, ultimately benefiting both providers and end-users.
Description
Votelly is a cloud-driven VoIP phone system designed for sales, customer support, and various teams that engage with customer calls. It offers local, national, and toll-free virtual phone numbers, along with cloud PBX call flows, IVR menus, business-hours routing, ring groups, call queues, a shared inbox for calls, SMS, and voicemail. Teams have access to powerful tools such as predictive and power dialers, call recording, live transcription, AI-generated summaries, call analytics, wallboards, and agent scorecards to efficiently manage both inbound and outbound communication. Seamless integrations with CRM, helpdesk, and chat platforms ensure that call records and related notes are synchronized, while a REST API and signed webhooks facilitate custom connectivity options. Votelly operates in a web browser as well as desktop and mobile applications, boasting number availability across 118 countries; it targets businesses and contact centers in need of a hosted solution rather than a traditional on-premises phone system. This flexibility allows teams to enhance their communication capabilities and improve customer engagement effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Amazon Web Services (AWS)
Yes
HubSpot CRM
No
Intercom
No
OpenStack
Yes
Pipedrive
No
Salesforce
No
Slack
No
Zendesk
No
Zoho CRM
No
Integrations
Amazon Web Services (AWS)
No
HubSpot CRM
Yes
Intercom
Yes
OpenStack
No
Pipedrive
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Zoho CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10/month/user billed annually
The Starter plan is $10 per user per month with annual billing, or $12 per user per month with monthly billing. Higher plans add features such as power dialing, AI call summaries, and expanded integrations. A 14-day free trial is offered.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ribbon Communications
Founded
1977
Country
United States
Website
ribboncommunications.com/products/service-provider-products/policy-routing/virtual-policy-and-routing-server
Vendor Details
Company Name
Votelly
Founded
2026
Country
Hong Kong
Website
www.votelly.com
Product Features
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No