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Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
Description
Viart Shop is a comprehensive e-commerce solution built on PHP, designed to equip you with all the necessary tools for a thriving online business. It features an advanced shopping basket that incorporates sophisticated sales mechanisms such as product reviews, ratings, discount systems, and robust shipping and inventory management. Additionally, it offers a web-based administration system for managing orders, products, users, and vendors, along with multiple payment processing options, including support for Verisign, PayPal, and Authorize.net. Whether you have a concept for an e-commerce site or a detailed set of wireframes that need execution, our design experts are here to assist you in transforming your vision into a fully functional website tailored to your objectives. By leveraging cutting-edge technologies, we ensure that the final product provides an innovative and user-friendly experience for your clientele, making it simpler for them to navigate and engage with your offerings. Ultimately, our goal is to help you create an online presence that not only meets but exceeds your business aspirations.
API Access
Has API
API Access
Has API
Integrations
2Subscribe
Eway
Post Affiliate Pro
Pricing Details
$ 97 per month
Free Trial
Free Version
Pricing Details
$199 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Vendor Details
Company Name
Viart
Country
United Kingdom
Website
www.viart.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
