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Description
Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.
Description
Experience a world of products through the enchanting realm of livestream shopping. Simply scan the QR code to download our app and embark on your shopping journey. Explore amazing deals from beloved brands while also uncovering exciting new favorites. ShopShops stands as the ultimate destination for live shopping. Our engaging hosts guide you through some of the most renowned and fashionable boutiques, designer outlets, and exclusive sample sales in cities like New York City, Los Angeles, Milan, and Tokyo, all thanks to our innovative livestream shopping platform. Each live event allows for an interactive exchange between hosts and shoppers, where you can ask about product fit, material, color, and more in real-time. This is the modern way to shop and discover unique items. Engage with our influencer hosts, dedicated sales associates, and fellow shoppers during a livestream experience. Join us for daily "in-store" live shopping events, with exciting sample sales every Friday and explorations of the finest flea markets on Sundays. Our in-app checkout process ensures that payments are not only simple but also secure, making your shopping experience seamless and enjoyable. With each event, you’ll find something new and delightful that adds to your collection.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$ 97 per month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rhino Support
Founded
2010
Country
United States
Website
www.rhinosupport.com/newchat/RS-tour/help-desk2.php
Vendor Details
Company Name
ShopShops
Founded
2017
Country
United States
Website
shopshops.live/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
