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support

Description

We streamline the process of review monitoring and analytics for prominent eCommerce platforms. With just a few clicks and one of our many features, you can easily identify a product’s strengths and areas for enhancement. Our CPG clients have now become the primary drivers of the features we implement. Our platform is designed collaboratively with input from your peers. We aim to automate the research and analysis of customer feedback and reviews, delivering insightful answers to critical questions regarding product performance. This collective approach to development ensures that we prioritize your goals, whether it’s through chat, phone, or email. We analyze data from over 15 major retail sites, providing a unique opportunity to discover the strengths and weaknesses of various products. Understand what works and where improvements are necessary. With unlimited user access and the capacity to manage 1-10k+ products, our platform is continuously evolving. We’re here to provide a concise overview of our service and address any inquiries you may have, ensuring you have all the information needed to make informed decisions. Ultimately, we are committed to supporting your success in navigating the complexities of product performance analysis.

Description

Elevate your business presence with Yelp by either adding or claiming your listing, ensuring your information is current, and engaging with customer feedback through timely responses to reviews. Utilize insightful analytics to track clicks and calls, and consider premium upgrades for enhanced advertising capabilities. Keep your profile updated with essential details like operating hours and contact information, making it easier for potential customers to reach you. Showcase your business’s highlights by adding appealing photos, which can help convert page visitors into loyal patrons. Provide functionality for users to request quotes, schedule appointments, or inquire directly through your profile, enhancing customer interaction. Stay proactive by monitoring incoming reviews and feedback, fostering an engaging relationship with your clientele to encourage repeat visits. Additionally, gain insights into your audience’s behavior by observing real-time metrics on page activity and user engagement. Understanding your potential customers better can help you tailor your services to meet their needs effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Allfound
Alterna CX
BlackMonk
Coze
Elfsight
Fetch Review
Flamingo Resident Retention
Hack Reactor
Max Feedback
Mentionlytics
ProvenExpert.com
Rannko
Review Tool
Rosie
Social WiFi
StarfishETL
Studioflo
Uberall
Vista Social
myPresences

Integrations

Allfound
Alterna CX
BlackMonk
Coze
Elfsight
Fetch Review
Flamingo Resident Retention
Hack Reactor
Max Feedback
Mentionlytics
ProvenExpert.com
Rannko
Review Tool
Rosie
Social WiFi
StarfishETL
Studioflo
Uberall
Vista Social
myPresences

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ReviewMonitoring.com

Country

United States

Website

reviewmonitoring.com

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

yelp.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives

gominga Reviews

gominga

gominga eServices
Better Business Bureau (BBB) Reviews

Better Business Bureau (BBB)

Better Business Bureau