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Description
ReturnGO is an innovative exchange-first returns platform designed to enhance customer lifetime value (LTV) while minimizing waste, all while delivering a smooth post-purchase experience. With the ability to create a customized self-service return portal that reflects your brand, customers can easily initiate returns and exchanges at their convenience. Tailor your return policies, notifications, and portal features to align with your specific needs, ensuring a cohesive and frictionless post-purchase journey. By utilizing actionable insights, you can streamline your return workflows, foster increased exchanges, and cut down on logistics expenses. The essence of success lies in effectively managing your returns and exchanges, as optimizing these processes is crucial for customer retention and maximizing revenue while promoting sustainability. ReturnGO stands out as a flexible, intelligent, and AI-powered solution that helps minimize refunds and drastically lower waste and logistics costs. Customers benefit from instant store credit, allowing them to "shop now" rather than await a refund, enhancing their shopping experience. Additionally, seamlessly integrate with global shipping carrier services to simplify the return shipping process, ensuring convenience for both your business and your customers. With ReturnGO, you can transform your return management into a strategic advantage, driving both customer satisfaction and business growth.
Description
WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users.
Summary of Features:
Notifications proactive about delivery status
Tracking Packages
RMA & Returns
Store Locator with complete SEO schemas and Social Integration
Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity
Based on historical processing and delivery, the Delivery Estimate Algorithm
Survey on Customer Satisfaction Score and Net Promoter Score
Analytics & Statistics for data-driven decisions
Branded Tracking Page to provide a premium self-service tracking experience
Integrations
Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup
Shopify - Complete integration with Order Tracking and Returns
BigCommerce - Integration from Zapier App Order Tracking
Celigo - Netsuite – Full integration via Celigo
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
NetSuite
Yes
Shopify
Yes
Axis LMS
No
BigCommerce
No
Cargo
Yes
Celigo
No
Deliverr
Yes
Descartes Peoplevox
Yes
Digital iD
Yes
Happy Returns
Yes
Integrations
NetSuite
Yes
Shopify
Yes
Axis LMS
Yes
BigCommerce
Yes
Cargo
No
Celigo
Yes
Deliverr
No
Descartes Peoplevox
No
Digital iD
No
Happy Returns
No
Pricing Details
$82 per month
Free Trial
No
Free Version
No
Pricing Details
$0.03/shipment
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ReturnGO
Country
Israel
Website
returngo.ai/
Vendor Details
Company Name
WeSupply Labs
Founded
2008
Country
United States
Website
bit.ly/2YUJ06y
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
Yes
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Order Fulfillment
Choose Shipping Service
No
Global Shipping
Yes
Inventory Management
Yes
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
Yes
Recycling
No
Returns Management
Yes
Supply Chain Management
Yes
eCommerce Integration
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
No
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
No
Shopping Cart
Abandoned Cart Saver
No
Catalog Management
No
Credit Card Processing
No
Discount / Coupon Management
No
Inventory Control
No
Product Configurator
Yes
Product Ratings / Reviews
Yes
Refund Management
Yes
Returns Management
Yes
Shipping Management
Yes
Tax Management
No
