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features
design
support

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Description

Eliminate hateful, racist, and brand-damaging remarks, as well as spam disrupting your social media presence. This advanced moderation system efficiently handles 22 languages in mere seconds. Trusted by organizations such as the NFL, NBA, NHL, NASCAR, and Premier League, as well as numerous consumer brands, it empowers them to regain control over their online interactions. Malicious comments are swiftly identified and erased from your posts before they can reach the eyes of your players or fans, ensuring your brand's integrity is safeguarded around the clock. Offensive remarks are concealed from everyone except the original poster, who remains oblivious to the fact that their comments are invisible to the rest of the world. With a combination of A.I. filtering technology and a dedicated team of over 1,000 human moderators monitoring your social media accounts continuously, your team is relieved from this burden. These human moderators are capable of detecting and removing harmful comments that may slip through automated systems. This single tool offers comprehensive management and customization of moderation across all social media platforms, enabling immediate action with preinstalled, regularly updated keyword and emoji filters that can be tailored to meet your brand’s specific needs. As a result, your online community can thrive in a safe and positive environment, allowing for genuine engagement without the worry of toxic interruptions.

Description

OpenShield is an API service focused on content moderation and fraud prevention, operated by Sway SRL based in Belgium. Users can transmit images or text from their servers to obtain decisions regarding acceptance, review, or rejection, as well as insights into the categories, scores, and thresholds that influenced those decisions. This service encompasses checks for various concerns, including nudity, violence, weapons, hate symbols, hate speech, personal information, spam, scams, and even custom-defined image categories. Moreover, the same API is capable of analyzing content generated by users and interpreting material created by AI agents. To assess events such as sign-ups, logins, or payments, users can send these events and receive responses indicating whether to allow, step up, hold, or block the action, along with the specific rules that prompted such decisions. The pack rules initially operate in shadow mode and can transition to automatic actions following a 30-day replay period. Notably, content is evaluated in real-time and is not retained after processing. OpenShield utilizes openmod and openfraud, which are open-source engines written in Rust and released under the Apache-2.0 license. Its pricing model is based on a prepaid balance for each check, offering up to 2,000 free checks every month without requiring a credit card for access, making it an accessible option for various users. This combination of features provides a comprehensive solution for organizations seeking to maintain safe and compliant digital environments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

Pay per check from a prepaid balance; up to 2,000 checks per month are free, with no card required.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Respondology

Country

United States

Website

respondology.com

Vendor Details

Company Name

Sway SRL

Country

Belgium

Website

openshield.dev/

Product Features

Brand Protection

Case Management No 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring No 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization No 
Social Media Monitoring No 

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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