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Description
ResiOnboarding is a platform tailored for resident onboarding and experience management, specifically designed for senior living communities. It streamlines the onboarding process, ensuring a more organized, consistent, and welcoming experience for residents from their move-in to the initial 90 days.
By eliminating the need for paper checklists, disjointed spreadsheets, emails, and uncoordinated departmental workflows, ResiOnboarding consolidates all necessary functions into a single, cohesive platform. This allows teams to effectively oversee onboarding tasks, track the progress of residents, coordinate responsibilities, collect and analyze feedback through surveys, enhance inter-departmental communication, identify residents requiring extra support, and access real-time insights via a user-friendly dashboard.
Catering to various community types, including Independent Living, Assisted Living, Memory Care, and Life Plan/CCRC, ResiOnboarding not only boosts staff accountability and reduces the likelihood of missed follow-ups but also enhances resident satisfaction and facilitates a more seamless transition into community life, ultimately fostering a sense of belonging.
Description
Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AppFolio Property Manager
Maestro
Propertyware
Rentvine
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ResiOnboarding
Founded
2026
Country
United States
Website
www.ResiOnboarding.com
Vendor Details
Company Name
Second Nature
Founded
2012
Country
United States
Website
www.secondnature.com
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management