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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

Description

Revolutionize the approach to crash reporting by automating every aspect, from the moment of the incident to the distribution of online reports, ultimately leading to cost reductions and a more user-friendly experience for citizens. eCrash offers a solution that simplifies and streamlines the management of crash reports. By automating the entire reporting process, it provides a secure electronic data management system that enables agencies to deliver crash report information more quickly, thereby improving traffic safety and enhancing the overall well-being of the communities they serve. This comprehensive online tool makes data entry, storage, access, and distribution straightforward and efficient. By removing the need for manual processing, it saves valuable time and reduces the volume of walk-in and mail report requests, allowing staff to concentrate on higher-priority responsibilities. Additionally, agencies can maintain and increase report revenue through effortless online fee collection, ensuring they continue to receive their standard fees. By improving the management of crash reports, law enforcement investigations can be bolstered, and public service can be significantly enhanced for a better experience for all citizens involved. This innovative approach not only modernizes the system but also fosters trust and transparency between agencies and the communities they serve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

RequestPro

Country

United States

Website

prarequests.com/features/

Vendor Details

Company Name

LexisNexis

Founded

1970

Country

United States

Website

risk.lexisnexis.com/products/lexisnexis-ecrash

Product Features

Product Features

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

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