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Description
RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.
Description
Revolutionize the approach to crash reporting by automating every aspect, from the moment of the incident to the distribution of online reports, ultimately leading to cost reductions and a more user-friendly experience for citizens. eCrash offers a solution that simplifies and streamlines the management of crash reports. By automating the entire reporting process, it provides a secure electronic data management system that enables agencies to deliver crash report information more quickly, thereby improving traffic safety and enhancing the overall well-being of the communities they serve. This comprehensive online tool makes data entry, storage, access, and distribution straightforward and efficient. By removing the need for manual processing, it saves valuable time and reduces the volume of walk-in and mail report requests, allowing staff to concentrate on higher-priority responsibilities. Additionally, agencies can maintain and increase report revenue through effortless online fee collection, ensuring they continue to receive their standard fees. By improving the management of crash reports, law enforcement investigations can be bolstered, and public service can be significantly enhanced for a better experience for all citizens involved. This innovative approach not only modernizes the system but also fosters trust and transparency between agencies and the communities they serve.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RequestPro
Country
United States
Website
prarequests.com/features/
Vendor Details
Company Name
LexisNexis
Founded
1970
Country
United States
Website
risk.lexisnexis.com/products/lexisnexis-ecrash
Product Features
Product Features
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling
