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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

Description

Enhance your productivity and save a remarkable 84% of your time with the UK's leading document redaction tool. E-Redact is a highly secure solution that has gained the trust of thousands of organizations in both the public and private sectors nationwide. With a robust background of over 25 years in the field, E-Redact efficiently and permanently obscures or eliminates sensitive information from any document type with speed and dependability. You can swiftly search for and redact specific phrases and terms in mere seconds, facilitating the secure sharing of information beyond your organization while maintaining confidentiality. This makes E-Redact an indispensable asset for any business aiming to protect its data while ensuring compliance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

RequestPro

Country

United States

Website

prarequests.com/features/

Vendor Details

Company Name

Footprint Solutions

Founded

2006

Country

United Kingdom

Website

e-redact.co.uk

Product Features

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control No 

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