Compare RequestPro vs. cloudPWR in 2026

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Description

RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.

Description

Uncover the reliable public records and case management solution designed to provide secure, scalable, and efficient services. We present a turnkey option for small to mid-sized public agencies that is trustworthy, contemporary, and economically viable. There's no requirement to acquire numerous user licenses or additional servers, making setup straightforward. Our dependable and user-friendly software solutions enhance workflow efficiency and ensure compliance for record requests and case management needs. cloudPWR is honored to collaborate with Accela, a prominent national provider of government software solutions. Our HIPAA-compliant statewide cannabis patient and provider registry software is now accessible throughout the nation via Accela. Furthermore, our platform features an intuitive "drag and drop" interface that users can easily configure for various business processes, effectively streamlining and automating repetitive tasks. This not only saves valuable time but also minimizes data-entry errors and boosts overall productivity, empowering agencies to focus on their core missions. By integrating these advanced tools, public agencies can enhance their operational efficiency like never before.