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Description
RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.
Description
The SAR Portal is an innovative AI-powered platform designed to assist businesses in managing data subject access requests and other rights under GDPR, such as access, erasure, rectification, restriction, portability, and objection, by utilizing systematic workflows and automation to ensure compliance with all deadlines and regulations. With features like a secure, customized public portal for request submissions that includes OTP identity verification, it centralizes case management while automatically tracking the mandatory 30-day response timeline and providing timely reminders. Furthermore, the platform leverages AI technology to efficiently identify and redact personal information from various file formats, including PDF, Word, Excel, and images, which significantly minimizes manual workload and mitigates compliance risks. In addition, it produces comprehensive audit trails and exportable evidence packs that meticulously document each step taken, thereby equipping teams with well-organized, regulator-ready records for their handling of data subject access requests. Overall, the SAR Portal streamlines the entire GDPR compliance process, enhancing both efficiency and accountability for businesses.
API Access
Has API
API Access
Has API
Integrations
Microsoft Azure
Microsoft Excel
Microsoft Word
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€59 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RequestPro
Country
United States
Website
prarequests.com/features/
Vendor Details
Company Name
SAR Portal
Country
United States
Website
sarportal.com