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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

How frequently have you examined a product or a company by searching for “company name + reviews” prior to making a purchase? Additionally, how often have you searched for a company for various purposes and noticed a star rating displayed prominently in the search results sidebar? Reviews play a crucial role in the strategy of every business, regardless of whether it’s a restaurant, a tech product, or any other type of enterprise, as customers, clients, and potential employees actively seek out feedback about your brand. Our company offers specialized software and services aimed at enhancing your ratings across platforms like Google Reviews, TripAdvisor, RateMDs, Facebook Reviews, and numerous other review websites tailored to specific industries. With our reviews management plans, we can assist you in creating the positive first impression your business deserves, ensuring that you stand out in a competitive marketplace. By prioritizing your online reputation, you can foster trust and credibility with your audience, ultimately leading to increased loyalty and sales.

Description

RightResponse AI serves as an advanced platform for managing reviews and reputation specifically tailored to businesses with physical locations, multi-location brands, agencies, and large enterprises. The system utilizes a multi-agent response workflow that breaks down the process into distinct stages, including review comprehension, safety assessment, theme evaluation, selection of approved messaging, planning, composition, and final quality checks. Teams have the flexibility to either automatically publish responses or seek human verification, drawing on a wealth of approved information related to the company, brand, and specific location when necessary. Additionally, the platform facilitates the sending of personalized email and SMS requests for reviews, consolidates and tracks reviews, transforms customer feedback into tailored Voice of Customer insights, evaluates competitor reviews, and monitors rankings on Google Maps. RightResponse AI is equipped to handle multi-location management, offers a Done For You service, provides agency white-label solutions, and supports integrations with platforms like Google Business Profile, Trustpilot, and Zapier, as well as an Open API for further customization. Pricing starts at $10 per location each month, augmented by usage credits, with Core, Pro, and Pro+ plans also available to meet varying business needs. This comprehensive solution empowers businesses to enhance their online presence and reputation management effectively.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Business Profile No 
RepuSure Yes 
Trustpilot No 
Zapier No 

Integrations

Google Business Profile Yes 
RepuSure No 
Trustpilot Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$10/location/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Reputation.ca

Founded

2011

Country

Canada

Website

www.reputation.ca

Vendor Details

Company Name

RightResponse AI, Inc.

Founded

2022

Country

United States

Website

www.rightresponseai.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives