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Description
The challenges faced by restaurants in 2020 were unprecedented, yet an impressive 82% of our clients either sustained or boosted their sales during those trying times, with several achieving record-breaking figures. Traditional marketing strategies often lead to excessive discounts that undermine the value of loyal customers. In contrast, Repeat Returns’ tailored marketing approach aligns offers with each customer's purchasing behavior and targets them at their optimal buying moments. This strategy not only encourages more frequent visits but also increases overall spending. Relying heavily on steep discounts tends to attract bargain hunters who only seek out deals when it’s disadvantageous for the business. By fostering loyalty through a rewards system that benefits customers for their increased spending, businesses can cultivate ongoing patronage and ensure that customers remain committed to selecting their services. Ultimately, this approach transforms the customer relationship, creating a cycle of loyalty that drives sustained growth and profitability over time.
Description
We help businesses increase their customer's average spend by 300%. Research shows that repeat customers spend 30% more than one-time buyers. Your recommendation to purchase your more expensive products, memberships, or services is more trustworthy than a one-time buyer. Due to the 20% rule, most franchises don't know what the majority of customers think about them. Close to 20% of customers will respond when asked to review their experience on an online review site. We wanted to know why. We discovered that customers were reluctant to share their experiences with your business online. It's not personal. It's time for personalization. Close to 80% of customers will give feedback if you ask them. Why? Because it's personal, and it's relational. Our platform captures the sentiments of the 80% and lets you know where your business stands with customers.
API Access
Has API
API Access
Has API
Pricing Details
$199 per month
Free Trial
Free Version
Pricing Details
$195 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Repeat Returns
Website
www.repeatreturns.com
Vendor Details
Company Name
Touchpoints Technology
Website
touchpointstechnology.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking