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Description
RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.
Description
Many repair facilities utilize two separate systems, one dedicated to the register and another for managing tickets. Spekco, however, offers a unified solution that focuses on automating ticket workflows and providing a fully integrated point of sale experience. The system operates seamlessly, allowing users to select a repair template that automatically populates the ticket with necessary parts, labor, and checklists. As the status of the repair changes, customers receive automatic updates at every stage, from drop-off to the point when their item is ready for collection, without any manual message typing involved. Each plan includes all notifications, ensuring customers are well-informed throughout the process. Clients can track their repairs, approve estimates, and make payments through an online portal. Designed specifically for independent repair shops, Spekco caters to a wide range of industries, including phones and computers, bicycles and e-bikes, small engines, appliances, jewelry and watches, as well as musical instruments. Subscription plans start at just $29.99 per month for a single location, while the Pro plan, available for $59.99, supports up to five locations and 25 staff members, along with additional features like an online shop, QuickBooks Online synchronization, text messaging, and appointment scheduling. All subscriptions come with a risk-free 30-day trial that requires no credit card upon sign-up, making it easy for shops to test the service. This innovative approach not only streamlines operations but also enhances customer satisfaction, ultimately leading to improved business performance.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30.00/month
Free Trial
No
Free Version
No
Pricing Details
$29.99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RepairTRAX
Founded
1998
Country
United States
Website
www.repairtrax.com
Vendor Details
Company Name
440 Technologies
Founded
2026
Country
United States
Website
spekco.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
No
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
Yes
Work Order
Contract Management
Yes
Customer Database
No
Dispatch Management
No
Inventory Control
Yes
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
