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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Retail repair industry: Comprehensive point-of-sale, repair tracking, business management solution. RepairQ is focused on automating your daily operations. We are constantly adding new features and qualified partners to our platform. RepairQ offers Ticket and Repair Tracking and Inventory Management. It also provides Business Intelligence reporting and enhanced customer relationship management. Sign up for RepairQ today and get a free trial!

Description

Sattotal is a comprehensive cloud-based platform designed specifically for repair shops and service centers that handle the repair of devices such as phones, computers, appliances, and other electronics. It manages the entire repair process seamlessly, beginning from the moment a device is checked in until it is handed back to the customer. The repair workflow includes features like device check-in accompanied by photos and customer signatures, a PDF intake receipt, repair status updates with technician notes, a complete service history, and a QR-code tracking page that allows customers to monitor their device's status online. For quotes and customer management, Sattotal facilitates the sending of quotes via email, which customers can easily approve or decline online, while also providing a customer relationship management system (CRM), a dedicated device database, and automatic notifications throughout the repair process. In terms of shop management, it offers functionalities for spare-parts inventory management across various warehouses, warranty tracking and return merchandise authorization (RMA), point of sale and invoicing options in supported countries, comprehensive analytics, an AI assistant, CSV import capabilities, and customizable roles and permissions for technicians. Sattotal is designed to cater to a global market, as it is available in 19 languages and tailored to meet the regulatory requirements of 44 countries, ensuring compliance with local tax IDs, taxes, currencies, and consumer laws, making it an ideal solution for diverse business environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Heartland Payment Processing Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 

Integrations

Heartland Payment Processing No 
QuickBooks Online No 
QuickBooks Online Advanced No 

Pricing Details

$75 per month
Starting at $75, contact us for special promotions.
Free Trial Yes 
Free Version No 

Pricing Details

$15/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ServiceCentral Technologies

Founded

2007

Country

United States

Website

repairq.io

Vendor Details

Company Name

Sattotal

Founded

2026

Country

Spain

Website

sattotal.com

Product Features

Catalog Management

Catalog Creation Yes 
Content Library No 
Content Management Yes 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs Yes 
Desktop Publishing No 
Pricing Management Yes 
Product Comparison No 
Search Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management No 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen Yes 
eCommerce No 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

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