Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The RemoteAware™ GenAI Analytics Platform for IoT revolutionizes the interpretation of intricate sensor and device data streams by delivering clear and actionable insights through cutting-edge generative AI techniques. This platform is capable of ingesting and normalizing massive volumes of diverse IoT data sourced from edge gateways, cloud APIs, or remote assets, utilizing scalable AI pipelines to identify anomalies, predict equipment malfunctions, and produce prescriptive recommendations articulated in straightforward narratives. With a cohesive, web-based dashboard, users benefit from immediate access to crucial performance metrics, customizable alerts, and notifications based on set thresholds, along with the ability to dynamically drill down for time-series analysis. Additionally, the platform's generative summary reports distill extensive datasets into succinct operational briefs, while its capabilities in root-cause analysis and what-if simulations support proactive maintenance and optimal resource distribution. Ultimately, this platform empowers organizations to make data-driven decisions efficiently and effectively.
Description
ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ConnectWise PSA
No
Microsoft Power BI
No
ScalePad
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$449 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
New Boundary Technologies
Founded
1985
Country
United States
Website
newboundary.com/internet-of-things/remoteaware-gen-ai-analytics-platform/
Vendor Details
Company Name
ScalePad
Founded
2015
Country
Canada
Website
www.scalepad.com/cognition360/
Product Features
IoT Analytics
Activity Dashboard
No
Activity Tracking
No
Analytics
No
Asset Tracking
No
Data Collection
No
Data Synchronization
No
Data Visualization
No
ETL
No
Multiple Data Sources
No
Performance Analysis
No
Real-Time Analytics
No
Real-Time Data
No
Real-Time Monitoring
No
Status Tracking
No
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No