Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
Description
Zoom Scheduler is a cloud-based appointment booking and scheduling platform designed to help professionals and organizations coordinate meetings without manual calendar management. The software allows users to create personalized booking pages that display available appointment times based on connected calendars and configurable scheduling rules. Its calendar integrations support Google Calendar, Microsoft 365, Outlook.com, and Zoom Calendar services for synchronizing availability and avoiding double bookings. Users can schedule individual appointments, group sessions, collective team meetings, and round-robin appointments that distribute bookings among available team members. Scheduling polls enable participants to vote on proposed meeting times before an organizer confirms the appointment. Automated email and SMS notifications provide booking confirmations, reminders, cancellations, and rescheduling information to attendees. Zoom Scheduler supports branded booking pages with customizable logos, colors, appointment durations, availability windows, and scheduling preferences. Its business features include lead qualification and routing forms, Salesforce synchronization, booking analytics, and Stripe payment processing for paid appointments. The platform integrates with Zoom Meetings and supports other video conferencing services, including Google Meet and Microsoft Teams, to generate meeting links automatically when appointments are booked.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
Yes
Instagram
Yes
Microsoft 365
No
Microsoft Outlook
No
Mycel
Yes
SPP.co
No
Salesforce
No
Zoom
No
Zoom Contact Center
No
Zoom Hub
No
Integrations
Google Calendar
Yes
Instagram
No
Microsoft 365
Yes
Microsoft Outlook
Yes
Mycel
No
SPP.co
Yes
Salesforce
Yes
Zoom
Yes
Zoom Contact Center
Yes
Zoom Hub
Yes
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Pricing Details
$4.99/month/license
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
www.zoom.com/en/products/appointment-scheduler/
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Appointment Reminder
Appointment Scheduling
No
Calendar Management
No
Call Reminders
No
Email Reminders
No
Online Booking
No
Payment Reminders
No
Recurring Appointments
No
Rescheduling
No
SMS Messaging
No
Two-Way Messaging
No
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No