Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
Description
Vitrinio is a cloud-based software designed for appointment scheduling tailored to small service-oriented businesses such as hair salons, barbershops, beauty and nail salons, tattoo parlors, pet grooming services, and studios offering classes. Clients can easily book appointments through an online booking page or directly via the business's website, while the software intelligently manages availability by considering staff schedules, breaks, time off, and buffer times. The platform automatically sends out booking confirmations and reminders, allows for cancellations and rescheduling through a convenient link, and can notify waitlisted clients when slots become available. Additionally, it features a shared team calendar that outlines staff hours and permissions based on roles. Client profiles are comprehensive, housing appointment history, notes, tags, and consent preferences for enhanced service. Moreover, the reporting tools provide valuable insights into revenue, utilization rates, instances of no-shows, and the distinction between new and returning clients. Businesses have the capability to import client information seamlessly from CSV files or other platforms like Fresha and Booksy. Vitrinio also offers specialized features such as deposits, scheduling for classes, pet profiles for groomers, consent forms, and systems for managing walk-in appointments, ensuring that all aspects of client management are efficiently addressed. Overall, this software combines versatility and functionality to meet the unique needs of various service industries.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
Yes
Instagram
Yes
Mollie
No
Mycel
Yes
Stripe
No
Integrations
Google Calendar
No
Instagram
No
Mollie
Yes
Mycel
No
Stripe
Yes
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Pricing Details
€9.90/month
Monthly plans start at €9.90 per business for hair/barber and beauty/nails, including one calendar; prices exclude VAT and can be canceled monthly. Other industry base plans start at €12.90 for pet grooming, €14.90 for tattoo/piercing, and €19.90 for studios. Additional calendars cost €4.90/month; annual payment is priced at ten months for twelve. A 14-day free trial requires no credit card and does not automatically convert to a paid subscription. SMS and WhatsApp reminders are usage-priced; other add-ons are available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Vendor Details
Company Name
PNLTABLES Teknoloji A.Ş.
Founded
2023
Country
Türkiye
Website
vitrinio.app/en
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Alternatives
Alternatives
No Alternatives