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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.

Description

SynthPrism serves as an online platform designed for local businesses that require social media content drafting and scheduling, specifically targeting sectors like home-service contractors, salons, barbershops, studios, and med spas. Utilizing AI technology, it leverages stored brand information to generate captions and design images or short voice clips, which users can then arrange on a calendar for future posts. The platform allows connections to Bluesky, Facebook Pages, Instagram Business, and Pinterest for users on the free tier, while access to X publishing is included with subscription plans. Business owners can send client approval links to facilitate post reviews, enabling stakeholders to either approve the content or suggest revisions prior to going live. A results dashboard provides insights into performance across different channels, complemented by a shared library and a setup guide to enhance content management workflows. SynthPrism is a component of the Martello software suite, capable of utilizing business data stored in Mycel when integrated. Subscription options differ based on the number of brands, AI credits, storage capacity, posting limits, and team access; users can choose from a complimentary plan or opt for monthly and annual paid subscriptions. This comprehensive tool aims to streamline social media management, helping local businesses maintain a consistent online presence with ease.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Instagram Yes 
Bluesky No 
Facebook No 
Google Calendar Yes 
Mycel Yes 
Pinterest No 
X (Twitter) No 

Integrations

Instagram Yes 
Bluesky Yes 
Facebook Yes 
Google Calendar No 
Mycel No 
Pinterest Yes 
X (Twitter) Yes 

Pricing Details

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial No 
Free Version Yes 

Pricing Details

$0
Free: $0 forever. Paid tiers: Scheduler $49/month or $539/year; Creator $79/month or $869/year; Pro $149/month or $1,639/year; Agency $349/month or $3,839/year. Annual billing is 12 months for the price of 11. Optional one-time generation-credit top-ups cost $9, $29 or $79.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

relaycustomerops.com

Vendor Details

Company Name

Martello Systems LLC

Founded

2026

Country

United States

Website

synthprism.com

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

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