Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
Description
SynthPrism serves as an online platform designed for local businesses that require social media content drafting and scheduling, specifically targeting sectors like home-service contractors, salons, barbershops, studios, and med spas. Utilizing AI technology, it leverages stored brand information to generate captions and design images or short voice clips, which users can then arrange on a calendar for future posts. The platform allows connections to Bluesky, Facebook Pages, Instagram Business, and Pinterest for users on the free tier, while access to X publishing is included with subscription plans. Business owners can send client approval links to facilitate post reviews, enabling stakeholders to either approve the content or suggest revisions prior to going live. A results dashboard provides insights into performance across different channels, complemented by a shared library and a setup guide to enhance content management workflows. SynthPrism is a component of the Martello software suite, capable of utilizing business data stored in Mycel when integrated. Subscription options differ based on the number of brands, AI credits, storage capacity, posting limits, and team access; users can choose from a complimentary plan or opt for monthly and annual paid subscriptions. This comprehensive tool aims to streamline social media management, helping local businesses maintain a consistent online presence with ease.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Instagram
Yes
Bluesky
No
Facebook
No
Google Calendar
Yes
Mycel
Yes
Pinterest
No
X (Twitter)
No
Integrations
Instagram
Yes
Bluesky
Yes
Facebook
Yes
Google Calendar
No
Mycel
No
Pinterest
Yes
X (Twitter)
Yes
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Pricing Details
$0
Free: $0 forever. Paid tiers: Scheduler $49/month or $539/year; Creator $79/month or $869/year; Pro $149/month or $1,639/year; Agency $349/month or $3,839/year. Annual billing is 12 months for the price of 11. Optional one-time generation-credit top-ups cost $9, $29 or $79.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Vendor Details
Company Name
Martello Systems LLC
Founded
2026
Country
United States
Website
synthprism.com
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No