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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

Write a Review

Description

Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.

Description

Studioflo is a comprehensive business management solution designed specifically for tattoo artists, private studios, and multi-artist shops, facilitating seamless operations through automated processes for client acquisition, communication, bookings, payments, social media engagement, and reputation management. Central to its functionality is an AI assistant named Athena, which adapts to your business preferences, pricing, style, and schedule, allowing it to efficiently respond to inquiries on platforms such as Instagram DMs, Facebook messages, SMS, and email in less than a minute while also qualifying leads, managing cancellations and rescheduling, collecting deposits, sending reminders, handling digital consent forms, following up with clients, and soliciting reviews post-service. Studioflo streamlines communication by consolidating all messages into a single inbox and empowers users to create targeted advertising campaigns on Instagram, Facebook, and Google using pre-built templates aimed at attracting ideal clientele. Additionally, it provides tools for scheduling and watermarking social media posts, viewing analytics comprehensively, and managing payments through integrated services like Stripe and Square, along with the capability to send invoices and quotes effortlessly. By centralizing these essential functions, Studioflo not only enhances operational efficiency but also allows artists to focus more on their craft while ensuring their business thrives.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Instagram Yes 
Athena AI No 
Facebook No 
Google No 
Google Business Profile No 
Mycel Yes 
Pinterest No 
QuickBooks Accountants No 
Square Payments No 
Stripe No 
TikTok No 
Trustpilot No 
Yelp No 
YouTube No 
iCloud No 

Integrations

Google Calendar Yes 
Instagram Yes 
Athena AI Yes 
Facebook Yes 
Google Yes 
Google Business Profile Yes 
Mycel No 
Pinterest Yes 
QuickBooks Accountants Yes 
Square Payments Yes 
Stripe Yes 
TikTok Yes 
Trustpilot Yes 
Yelp Yes 
YouTube Yes 
iCloud Yes 

Pricing Details

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial No 
Free Version Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

relaycustomerops.com

Vendor Details

Company Name

Studioflo

Founded

2025

Country

Canada

Website

www.studioflo.io

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Product Features

Tattoo Studio

Appointment Reminders No 
Appointment Scheduling No 
Client Management No 
Consent Management No 
Inventory Management No 
Loyalty Program No 
Marketing Automation No 
Multi-Location No 
Online Booking No 
Payroll & Commissions No 
Point of Sale (POS) No 

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