Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
Description
Stippa is a cloud-based appointment scheduling tool designed specifically for independent hairdressers, barbers, beauty salons, and various other small businesses that operate on an appointment basis. Each user receives a personalized online booking page along with an embeddable widget that allows clients to select their desired service, staff member, and available appointment times, enabling them to book, cancel, or reschedule their appointments online effortlessly. Business owners can oversee their services, set hours of operation, schedule breaks, manage staff availability, and handle appointments through a centralized calendar, while also keeping detailed customer profiles that include visit histories and notes. To enhance customer experience, Stippa automatically sends out booking confirmations and email reminders, and offers WhatsApp reminders for those on qualifying plans. Businesses are equipped to accept online payments or request deposits to mitigate the impact of missed appointments. Additional features such as Google Calendar synchronization, mobile apps for team members, waiting lists, recurring appointments, reporting tools, and access to APIs or webhooks are included in select subscription plans. With fixed, recurring pricing structures and no commissions on bookings, Stippa provides a cost-effective solution for managing appointment-based services efficiently. This comprehensive software empowers small businesses to streamline their operations while focusing on delivering excellent customer service.
API Access
Has API
Yes
API Access
Has API
Yes
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Pricing Details
€9/month
Solo is €9/month for 1 staff member; Starter is €19/month for up to 2, Groei is €39/month for up to 4, and Pro is €79/month for up to 10. Prices exclude VAT. Annual billing is available with a 17% discount. Plans renew automatically and can be canceled, with access continuing through the current billing period. Bookings carry no commission. A one-month free trial is available without a credit card.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Vendor Details
Company Name
De Rechter Software
Founded
2025
Country
Netherlands
Website
stippa.nl
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No