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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Relay is a comprehensive online banking and financial management solution tailored for small enterprises, enabling them to maintain complete oversight of their cash flow through an integrated system for banking, expense tracking, bill payment, invoicing, and financial automation. This platform allows users to set up as many as 20 distinct checking accounts and two savings accounts, issue both physical and virtual debit or credit cards equipped with spending controls, and facilitates the sending and receiving of payments through various methods such as ACH transfers, wire transfers, and checks, including deposits from services like PayPal, Stripe, or Square. Additionally, Relay empowers businesses to categorize their income and expenses effectively, automate account transfers either by fixed dollar amounts or percentages, and manage fund allocation for taxes, payroll, savings, or profits automatically. The platform also enhances billing processes and vendor transactions by allowing users to upload or email their bills (or sync directly from accounting software), implement customizable approval workflows, and execute payments via ACH, wire, or check right from within the system. By utilizing Relay, small businesses can streamline their financial operations and improve overall efficiency in managing cash flow.

Description

Relay Network introduces the Business Feed Platform, an entirely new way for organizations to connect with customers through personalized, secure, and interactive feeds. Unlike traditional outreach tools such as email or portals, Relay’s feed format mirrors the usability and engagement of social media, delivering the right information at the right moment. Businesses initiate these personalized experiences with SMS invitations that guide users to their private feeds—no app downloads or credentials needed. Inside the feed, customers can access rich multimedia, complete forms, sign documents, or chat directly with businesses, all from one seamless interface. Relay’s compliance with HIPAA, SOC 2, TCPA, and HITRUST ensures enterprise-grade privacy and trust across industries. The platform empowers sectors like banking, healthcare, and membership associations to onboard new users, boost renewals, and drive participation in digital programs. Case studies highlight dramatic results, including 10x higher engagement than email and up to 46% increases in account funding. With its mix of personalization, automation, and security, Relay is reshaping how organizations build lasting, results-driven customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Desktop.com No 
Eloqua No 
Gusto Yes 
Hemi No 
PayPal Yes 
Plaid Yes 
QuickBooks Online Yes 
Salesforce No 
Salesforce Agentforce Service No 
Square POS Yes 
Stripe Yes 
WorkMarket No 
Xero Yes 
Yodlee Yes 

Integrations

Adobe Marketo Engage Yes 
Desktop.com Yes 
Eloqua Yes 
Gusto No 
Hemi Yes 
PayPal No 
Plaid No 
QuickBooks Online No 
Salesforce Yes 
Salesforce Agentforce Service Yes 
Square POS No 
Stripe No 
WorkMarket Yes 
Xero No 
Yodlee No 

Pricing Details

$30 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Relay Financial

Founded

2018

Country

Canada

Website

relayfi.com

Vendor Details

Company Name

Relay Network

Founded

2010

Country

United States

Website

www.relaynetwork.com

Product Features

Business Bank Accounts

Bank Wires No 
Bill Pay No 
Billing & Invoicing No 
Business Credit Cards No 
Checking Account No 
Checks No 
Expense Management No 
Instant Payouts No 
No Fee Payments No 
Rewards No 
Savings Account No 
Spend Management No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

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