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features
design
support

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Description

Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments. Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels. In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs. Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

Description

miSecureMessages is a secure mobile messaging application designed specifically for the healthcare sector, ensuring HIPAA compliance while allowing care teams to share secure texts, images, videos, and audio files with confidence. Effective mobile communication plays a vital role in optimizing hospital operations and safeguarding electronically protected health information (ePHI). As a key component of 1Call’s suite of secure healthcare solutions, miSecureMessages serves as a user-friendly messaging platform that adheres to stringent HIPAA security requirements essential for healthcare organizations. This stand-alone application also offers seamless integration with 1Call’s software, as well as compatibility with other hospital technologies and electronic medical record (EMR) systems from various vendors, facilitating the sharing of sensitive information. Moreover, non-clinical personnel can leverage the encrypted messaging service for various tasks, such as submitting maintenance requests, enhancing communication for efficient patient room turnover, and improving operations within the hospital call center. Ultimately, miSecureMessages empowers all staff members to engage in secure and efficient communication, further supporting overall patient care and operational success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD Yes 
Amazon Web Services (AWS) Yes 
Azalea EHR Yes 
DrChrono Yes 
EpicCare EMR Yes 
Greenway Health Yes 
Healthy Planet Yes 
InSync Healthcare Solutions Yes 
Intergy EHR Yes 
MEDITECH Expanse Yes 
ModMed Yes 
NexTech Patient Portal Yes 
NextGen Healthcare EHR Yes 
Nextech Yes 
Office Practicum Yes 
Oracle Health Yes 
Veradigm EHR Yes 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

AdvancedMD No 
Amazon Web Services (AWS) No 
Azalea EHR No 
DrChrono No 
EpicCare EMR No 
Greenway Health No 
Healthy Planet No 
InSync Healthcare Solutions No 
Intergy EHR No 
MEDITECH Expanse No 
ModMed No 
NexTech Patient Portal No 
NextGen Healthcare EHR No 
Nextech No 
Office Practicum No 
Oracle Health No 
Veradigm EHR No 
athenaOne No 
eClinicalWorks No 

Pricing Details

Demo for Pricing
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Relatient

Founded

2012

Country

United States

Website

www.relatient.com

Vendor Details

Company Name

1Call

Country

United States

Website

1call.com/solutions/encrypted-texting-app

Product Features

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting Yes 
Approval Process Control No 
HIPAA Compliant Yes 
Mobile Access Yes 
Notifications/Alerts Yes 
Online Scheduling Yes 
Patient Communications Yes 
Patient Intake Yes 
Patient Portal No 
Patient Records Management No 
Payment Processing Yes 
Reminders Yes 
SMS Messaging Yes 

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