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Description
Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments.
Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels.
In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs.
Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience.
Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.
Description
Modern healthcare communication. Spruce is the easiest and most powerful way to communicate with patients, healthcare providers, or other health partners. Spruce combines your existing communication methods with brand new tools in one simple-to-use email inbox. All communication in one supercharged team mailbox. Spruce allows you to communicate with your teammates and patients from one HIPAA-compliant email address. It's easy to manage patient requests, listen to voicemails, respond quickly, and all this is done in one place. Reach patients with the right message at just the right moment. A proactive approach is key to great care. Spruce allows you to reach patients before a problem becomes an emergency. This helps you build stronger relationships with your patients and provide more efficient care. You and your team can cover more ground with virtual care and complex workflow automation. This will allow you to avoid repetition and save time.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Amazon Web Services (AWS)
Yes
Azalea EHR
Yes
DrChrono
Yes
Elation Health
No
EpicCare EMR
Yes
Greenway Health
Yes
Healthy Planet
Yes
InSync Healthcare Solutions
Yes
Intergy EHR
Yes
Integrations
AdvancedMD
No
Amazon Web Services (AWS)
No
Azalea EHR
No
DrChrono
No
Elation Health
Yes
EpicCare EMR
No
Greenway Health
No
Healthy Planet
No
InSync Healthcare Solutions
No
Intergy EHR
No
Pricing Details
Demo for Pricing
Free Trial
No
Free Version
No
Pricing Details
$24 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Relatient
Founded
2012
Country
United States
Website
www.relatient.com
Vendor Details
Company Name
Spruce Health
Founded
2013
Country
United States
Website
www.sprucehealth.com
Product Features
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
Yes
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Patient Scheduling
Analytics/Reporting
Yes
Approval Process Control
No
HIPAA Compliant
Yes
Mobile Access
Yes
Notifications/Alerts
Yes
Online Scheduling
Yes
Patient Communications
Yes
Patient Intake
Yes
Patient Portal
No
Patient Records Management
No
Payment Processing
Yes
Reminders
Yes
SMS Messaging
Yes
Product Features
Mental Health
Appointment Reminders
No
Appointment Scheduling
No
Assessment & Treatment Plans
Yes
Billing & Invoicing
No
Claims Management
No
E-Prescribing
No
EDI
No
EMR / EHR
No
HIPAA Compliant
Yes
Inpatient / Residential
Yes
Multi-Provider Practice
Yes
Patient Portal
Yes
Personnel Management
No
Progress Notes
No
Single Provider Practice
Yes
Patient Engagement
Appointment Scheduling
No
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
No
Self Management
No
Telemedicine
Appointment Reminders
No
Appointment Scheduling
No
Chat / Messaging
Yes
E-Prescribing
No
For Medical Purposes
No
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
No
Patient Queue Management
No
Practice Management
No
Remote Treatment Plans
No
Teleradiology
No
Video Conferencing
Yes
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
Yes
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes