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support

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Description

Reftab is an asset management platform that helps schools and companies track assets across students, staff, and customers. The company was founded in 2013 by us. Since then, we have grown to be a trusted, well-respected, and established player in this market. We have clients from all over the world, from small marketing/design/production companies to large enterprise universities and some the most well-known tech companies in the country. Reftab is also TinySeed-funded. Reftab's main goal is to help you save time and money by keeping you organized. Reftab provides information and alerts to help you be more organized so that you don't miss any repairs, warranties, or run out of quantity. Our mobile apps scan items anywhere, so you don’t have to remember any information or run back to your laptop to make any updates or lookups.

Description

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides––and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Meraki Yes 
Atera No 
Auvik No 
ConnectWise PSA No 
Datto ALTO No 
Freshservice No 
HaloPSA No 
Jamf Pro Yes 
Kaseya 365 No 
ManageEngine Desktop Central MSP No 
Mosyle Yes 
NinjaOne No 
Pulseway No 
ScalePad No 
ScalePad Backup Radar No 
ServiceNow No 
Stackreaction Yes 
SuperOps No 
Syncro No 
Zendesk Yes 

Integrations

Cisco Meraki Yes 
Atera Yes 
Auvik Yes 
ConnectWise PSA Yes 
Datto ALTO Yes 
Freshservice Yes 
HaloPSA Yes 
Jamf Pro No 
Kaseya 365 Yes 
ManageEngine Desktop Central MSP Yes 
Mosyle No 
NinjaOne Yes 
Pulseway Yes 
ScalePad Yes 
ScalePad Backup Radar Yes 
ServiceNow Yes 
Stackreaction No 
SuperOps Yes 
Syncro Yes 
Zendesk No 

Pricing Details

$30/month
Yearly or monthly plans available
Free Trial Yes 
Free Version Yes 

Pricing Details

$149/month
X: Complete Customer Success

$15.00 per 1 Licensed Client Per Month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Reftab

Founded

2013

Country

United States

Website

www.reftab.com

Vendor Details

Company Name

ScalePad

Founded

2015

Country

Canada

Website

www.scalepad.com/lifecycle-manager/

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

EAM

CMMS No 
Energy Management No 
Equipment Management No 
Facility Management No 
IT Asset Management No 
Inventory Management No 
Maintenance Management No 
Parts Management No 
Preventive Maintenance Scheduling No 
Software License Management No 
Warranty Management No 
Work Order Management No 

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID Yes 
Depreciation Management Yes 
Disposal Management Yes 
Document Management Yes 
Inventory Tracking Yes 
Tax Management No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management No 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management Yes 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Preventive Maintenance

Condition Monitoring No 
Inspection Management No 
Maintenance Scheduling No 
Mobile Access No 
Predictive Maintenance No 
Purchasing No 
Reminders No 
To-Do List No 
Vendor Management No 
Work Order Management No 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

Product Features

Asset Tracking

Activity Tracking No 
Audit Trails No 
Barcoding / RFID No 
Checkout / Check-In No 
Depreciation Tracking No 
Disposal Tracking No 
Inventory Management No 
Location Tracking No 
QR Codes No 
Reservations No 
Service History No 

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management No 
Configuration Management No 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

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