Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Refound is an innovative platform dedicated to leadership development, harnessing the power of AI to merge expertly crafted tools with a unique curriculum that promotes open discussions, accountability, and personal growth among team members. This platform highlights the significance of genuine and emotionally honest conversations, empowering leaders to confront and resolve issues in a constructive manner. Among its offerings is the People Leader Coaching program, which aims to develop vital leadership competencies and nurture a work environment filled with curiosity, transparent communication, and clear boundaries. This program features small-group coaching sessions, self-paced learning through online materials, and real-world experiences via ride-along opportunities. Furthermore, Refound also presents Senior Leader Coaching, which provides customized support to refine leadership abilities and tackle intricate challenges, with an emphasis on prioritization, strategic decision-making, and enhancing team cohesion. Overall, Refound stands out as a comprehensive solution for leaders seeking to elevate their skills and foster a positive team culture.
Description
Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$10 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Refound
Founded
2015
Country
United States
Website
refound.com
Vendor Details
Company Name
Solidroad
Country
Ireland
Website
www.solidroad.com
Product Features
Product Features
Sales Training
Analytics / Reporting
No
Assessment Management
No
Built-in Course Authoring
No
Certification Management
No
Customizable Branding
No
Gamification
No
Learning Management
No
Microlearning
No
Onboarding
No
Practice Tools
No
Progress Tracking
No
Video Assessments
No