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Description
Refound is an innovative platform dedicated to leadership development, harnessing the power of AI to merge expertly crafted tools with a unique curriculum that promotes open discussions, accountability, and personal growth among team members. This platform highlights the significance of genuine and emotionally honest conversations, empowering leaders to confront and resolve issues in a constructive manner. Among its offerings is the People Leader Coaching program, which aims to develop vital leadership competencies and nurture a work environment filled with curiosity, transparent communication, and clear boundaries. This program features small-group coaching sessions, self-paced learning through online materials, and real-world experiences via ride-along opportunities. Furthermore, Refound also presents Senior Leader Coaching, which provides customized support to refine leadership abilities and tackle intricate challenges, with an emphasis on prioritization, strategic decision-making, and enhancing team cohesion. Overall, Refound stands out as a comprehensive solution for leaders seeking to elevate their skills and foster a positive team culture.
Description
Solidroad is an innovative training platform that leverages artificial intelligence to enhance the skills of customer support teams, functioning similarly to a "flight simulator" for their training needs. This platform enables teams to deliver customized training experiences on a large scale through its simulation tool, where representatives can engage in mock calls with an AI while receiving tailored coaching and constructive feedback. In addition to training, Solidroad offers comprehensive solutions for hiring and onboarding, making it a valuable resource for some of the most prominent contact center and customer support organizations worldwide. By utilizing advanced simulation techniques, Solidroad ensures that teams are well-prepared to handle real-world customer interactions effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$10 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Refound
Founded
2015
Country
United States
Website
refound.com
Vendor Details
Company Name
Solidroad
Country
Ireland
Website
www.solidroad.com
Product Features
Product Features
Sales Training
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments