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Description
We evaluate performance and deliver comprehensive insights regarding the efficiency of all your app channels. Our reports include metrics on volume, channel performance, and customer loyalty ratings. A sleek chat interface is available for your sales and support teams to manage numerous live chats coming from various app channels simultaneously. Notable features comprise Business Initiated conversations, which facilitate the initiation or re-engagement with customers through messages that could include regular updates or reminders tied to specific transactions. Moreover, our standard REST APIs empower your back-end systems to automatically send messages based on predefined business criteria. These APIs, closely integrated with your CRM and ERP systems, enhance our chatbot's ability to respond in real-time by enriching it with information from inbound inquiries, ensuring a seamless communication experience. In this way, users can experience a more engaging interaction with your brand, ultimately strengthening customer relationships.
Description
When you search for a company name on Google today, you're greeted with a myriad of results, including autocomplete suggestions, related queries, and an AI-generated summary prominently displayed. In contrast, querying the same in ChatGPT yields just one straightforward response. These interfaces have significantly shaped public perception, and that's precisely what Reptor monitors.
Reptor meticulously tracks news articles and the journalists who write them, along with social media channels, review sites, radio and television broadcasts, Google rankings, and the responses provided by AI language models regarding a specific brand. Importantly, it identifies the sources referenced by these models, highlighting which types of websites influence visibility and determining how effective the marketing and PR teams are in their efforts.
AI agents diligently gather every mention of a brand, classify it, assess its sentiment and relevance, then summarize the ongoing narrative. A growing knowledge profile is maintained for each organization, ensuring that their coverage is recognized, even if the brand name isn't explicitly mentioned, ultimately providing a comprehensive view of their reputation and influence in the market. This ongoing documentation allows companies to understand their public perception better and strategize accordingly.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
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Free Trial
Free Version
Pricing Details
EUR 129 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ReferralYogi
Founded
2017
Country
India
Website
www.referralyogi.com
Vendor Details
Company Name
Reptor
Founded
2025
Country
Netherlands
Website
reptor.ai
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label