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Description
ReedPort is an online management tool designed for independent repair shops specializing in small engines and outdoor power equipment. This software efficiently organizes customer information, machinery details, and repair tickets, ensuring that equipment history remains linked to serial numbers even when ownership transitions. Employees have the ability to input parts and labor data, log hour-meter readings, and attach captioned images, while also managing open tickets that await parts or generating invoices that can be printed or sent as PDFs via email. Additionally, ReedPort effectively monitors parts inventory, accommodates barcode scanning, allows for the receipt of stock through supplier documents, manages charge accounts with aging reports, and caters to tax-exempt customers. Shop owners benefit from the capability to import customer, machine, and parts data from spreadsheets or images of physical documents, with the added option to secure sensitive cost and profit information behind a PIN. Accessible through any web browser and offered at a per-shop price that includes all employees, ReedPort stands out as a comprehensive resource for shop management. Its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency in the repair shop industry.
Description
Introducing a Comprehensive Job Tracking Solution in the Cloud! RepairsTracker (RT) is a versatile Job Tracking and Ticketing platform hosted in the cloud, tailored to cater to the requirements of businesses of any size, offering various levels of customization and workflow management. This innovative platform alleviates the burden of traditional paperwork, streamlining data management for organizations. Dynamic Dashboard. This feature empowers organizations to make informed business decisions and conduct benchmarking using real-time insights. Estimate Tracking. Instantly provide your clients with quick estimates, whether billable or complimentary, through a unique link, and effortlessly convert these estimates into actual jobs. Ticket Tracking. Generate interactive tickets equipped with robust, customizable options, and keep your customers informed with status updates sent directly to their email. Customer Management. Efficiently oversee your client relationships along with their repair requests, memberships, payment methods, history, and geographical locations. Supplier Management. Streamline the management of your suppliers by creating purchase orders and tracking returns for defective parts (RMA), ensuring a smooth operational flow. With RepairsTracker, businesses can not only enhance their productivity but also improve customer satisfaction through effective communication and management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe
No
Pricing Details
$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
North Trestle
Founded
2026
Country
United States
Website
reedport.com
Vendor Details
Company Name
RepairsTracker
Country
Canada
Website
www.repairstracker.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
No
