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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Red Cherries ERP offers a fully cloud-based, all-in-one ERP solution tailored for small and medium-sized businesses, enabling them to streamline their operations effectively. This platform is designed to boost organizational efficiency while minimizing waste in time, finances, and labor resources. Each module is equipped with a variety of essential functions that cater to different aspects of business operations. With its fully responsive web design, Red Cherries ERP is compatible with various devices and browsers, ensuring accessibility for all users. Users can effortlessly dive into their business data through dynamic dashboards and analytical tools, allowing for graphical comparisons of transaction details. Additionally, it maintains comprehensive and up-to-date records of inventory, accounts, customers, and transactions. The platform features a sophisticated login system that ensures user security through one-way password hashing, protection against brute force attacks, CSRF protection with tokens for all forms, and a highly secure session management mechanism, thereby safeguarding both the system and its users effectively. With these robust security measures in place, businesses can focus on growth without compromising on safety.

Description

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Atlassian Clover
Jira
Jira Service Management
Microsoft 365
monday AI work platform

Integrations

Amazon Web Services (AWS)
Atlassian Clover
Jira
Jira Service Management
Microsoft 365
monday AI work platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Red Cherries ERP

Country

Sri Lanka

Website

redcherriessoft.com/Erp_home

Vendor Details

Company Name

Trundl

Founded

2014

Country

United States

Website

trundl.com/products/smart-assignments-and-rotations-for-jira/

Product Features

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Alternatives

Alternatives

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