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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Red Cherries ERP offers a fully cloud-based, all-in-one ERP solution tailored for small and medium-sized businesses, enabling them to streamline their operations effectively. This platform is designed to boost organizational efficiency while minimizing waste in time, finances, and labor resources. Each module is equipped with a variety of essential functions that cater to different aspects of business operations. With its fully responsive web design, Red Cherries ERP is compatible with various devices and browsers, ensuring accessibility for all users. Users can effortlessly dive into their business data through dynamic dashboards and analytical tools, allowing for graphical comparisons of transaction details. Additionally, it maintains comprehensive and up-to-date records of inventory, accounts, customers, and transactions. The platform features a sophisticated login system that ensures user security through one-way password hashing, protection against brute force attacks, CSRF protection with tokens for all forms, and a highly secure session management mechanism, thereby safeguarding both the system and its users effectively. With these robust security measures in place, businesses can focus on growth without compromising on safety.

Description

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Atlassian Clover No 
Jira No 
Jira Service Management No 
Microsoft 365 No 
monday AI work platform No 

Integrations

Amazon Web Services (AWS) Yes 
Atlassian Clover Yes 
Jira Yes 
Jira Service Management Yes 
Microsoft 365 Yes 
monday AI work platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Red Cherries ERP

Country

Sri Lanka

Website

redcherriessoft.com/Erp_home

Vendor Details

Company Name

Trundl

Founded

2014

Country

United States

Website

trundl.com/products/smart-assignments-and-rotations-for-jira/

Product Features

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

Product Features

Issue Tracking

Assignment Management No 
Dashboard No 
Escalation Management No 
Issue Auditing No 
Issue Scheduling No 
Knowledge Base No 
Project Management No 
Recurring Issues No 
Scheduling No 
Task Management No 

Alternatives

Alternatives

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