Compare Recupra vs. TORTUS

Recupra effectively bridges the revenue shortfalls that a front desk may overlook, addressing issues such as unfilled appointment slots, no-shows, and patients who have fallen out of treatment. The platform employs a series of specialized AI agents, each dedicated to a specific task. The Reminder Agent is tasked with verifying upcoming appointments and rescheduling them during calls. The Waitlist Agent identifies cancellations and reaches out to patients on the waitlist until the appointment is filled. The No-Show Agent contacts patients who failed to attend their appointments and assists in rebooking them. Meanwhile, the Reactivation Agent focuses on engaging patients who have not visited in a while. Additional agents are in place to manage intake, conduct follow-ups, and address routine administrative inquiries. Each agent integrates seamlessly with the clinic's existing Electronic Health Records (EHR), ensuring that all bookings are accurately reflected in the official calendar and that patient charts remain up-to-date. These agents communicate in a natural manner over the phone, adeptly handle objections, and transfer calls to human staff as needed for more complex interactions. Furthermore, Recupra adheres to HIPAA regulations and is willing to sign a Business Associate Agreement to ensure compliance. The pricing structure is based on outcomes, meaning clinics only incur costs when an agent successfully generates a booking, secures a confirmation, or recovers a missed visit, making it a cost-effective solution for healthcare providers. This innovative approach not only enhances operational efficiency but also significantly improves patient engagement and retention.

Operating System Leverage in Electronic Records, known as OSLER, serves as a fully digital AI staff member, functioning with the ability to view screens and operate a mouse and keyboard just as a human would. Our objective is to significantly reduce human error within the medical field by facilitating collaboration between clinicians and AI technology. OSLER, our AI co-pilot, stands as the first entirely digital member of the healthcare team globally. Developed by healthcare professionals for their peers, OSLER is meticulously crafted to prioritize patient confidentiality. It boasts robust cybersecurity measures, having achieved CyberEssentials certification and adherence to HIPAA, DTAC, GDPR, DPST, and is in the process of obtaining ISO27001 compliance. This AI agent possesses equivalent capabilities to a human user, allowing it to manage any electronic health record (EHR) and various other applications, including PACS, on your computer without requiring special integrations. By seamlessly automating and enhancing clinical AI within any workflow, regardless of its complexity or the number of systems involved, OSLER aims to restore a human touch to healthcare in a manner that is secure, private, and compliant with all necessary regulations. In essence, OSLER redefines the role of technology in healthcare, ensuring that patient care remains the top priority while leveraging advanced AI solutions.