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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RecoverPing serves as an automated solution designed for managing dunning and recovering failed payments specifically for businesses utilizing Stripe for their subscription services. By addressing involuntary churn caused by payment failures, it sends out tailored SMS and email sequences to customers affected by failed subscription transactions. The tool boasts seamless integration with Stripe through webhooks, allowing users to set it up in under five minutes with no coding required. Users can configure multi-step recovery flows that utilize both SMS and email channels, and it also offers customizable message templates that incorporate dynamic customer and invoice information. To enhance the customer experience, it provides a convenient one-tap link that directs users to the Stripe Customer Portal for payment method updates. An analytics dashboard is available for monitoring trends in failed payments and recovery success rates over time. When a payment failure occurs, RecoverPing initiates its automated recovery processes, sending timely SMS notifications via Twilio along with email reminders that include a simple link for customers to swiftly update their payment details. Once payment information is updated, Stripe automatically attempts to recover the payment, ensuring a seamless experience for both the business and its customers. Additionally, this tool not only boosts recovery rates but also fosters stronger customer relationships by maintaining open lines of communication during payment issues.

Description

Failed payments can quietly undermine monthly recurring revenue (MRR) for subscription-based SaaS businesses, as while Stripe attempts to retry the card, customers are often left in the dark about fixing the issue. RetryFi effectively bridges this gap by seamlessly connecting to your Stripe account via OAuth in mere seconds; it focuses solely on reading billing data and retrying failed invoices without altering or creating any charges in your Stripe account. Additionally, it implements a tailored, branded four-email dunning sequence that considers the specific decline codes: for soft declines, it initiates intelligent retries, while hard declines lead directly to a "fix your card" email featuring a single-click update link. Furthermore, users are provided with a recovery dashboard and a comprehensive 90-day historical analysis of lost revenue, making it an invaluable tool for independent and bootstrapped SaaS businesses utilizing Stripe, all while offering a free tier for up to 10 recoveries each month without any associated platform fees. This ensures that businesses can efficiently manage their cash flow and maintain a strong relationship with their customers while minimizing the impact of payment failures.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Stripe

Integrations

Stripe

Pricing Details

$19/month
Free Trial
Free Version

Pricing Details

$29/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RecoverPing

Founded

2025

Country

Estonia

Website

recoverping.com

Vendor Details

Company Name

Bubble Boy Productions Ltd

Founded

2020

Country

United Kingdom

Website

retryfi.com

Product Features

Product Features

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Alternatives

Alternatives

No Alternatives
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