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Description
Rechurn is an innovative payment recovery solution designed specifically for SaaS businesses, utilizing AI technology to identify missed payments from your Stripe account and recapture lost revenue through tailored dunning email campaigns and personalized offers. Upon the detection of a payment failure, Rechurn initiates a comprehensive recovery process that incorporates optimal retry timing, AI-driven personalized emails, and various customer incentives such as discounts, subscription pauses, or downgrades, with each element adjustable to align with your brand’s voice and style.
Notable features include:
- Automatic detection of failed payments through seamless Stripe integration
- A multi-step email recovery sequence designed with strategic timing
- Personalized email content powered by artificial intelligence
- Customer incentives like discounts, subscription pauses, or downgrades
- An analytics dashboard that provides real-time recovery metrics and KPIs
- Quick and hassle-free setup in just five minutes without any coding knowledge required
By recovering between 70-85% of failed payments that Stripe's native retry system overlooks, Rechurn empowers SaaS companies to significantly reduce involuntary churn and safeguard their monthly recurring revenue, ensuring financial stability and growth. Additionally, its user-friendly interface makes it accessible for businesses of all sizes to implement effective payment recovery strategies without extensive technical resources.
Description
Most SaaS teams know their churn rate but not the reasons behind it. Stripe's cancel form returns one word from a short list, and few customers type a detailed answer into a survey. Rezup asks after the cancellation instead.
How it works: connect Stripe with a read-only key that can't charge, refund or change anything. After each cancellation or downgrade, the customer gets one question by email from your company name. They answer by voice or text in the browser, in any language.
Rezup transcribes answers on its own servers in Germany, translates them, and uses AI to group them into reasons ranked by lost MRR, with trends and quotes. Teams get weekly summaries, Slack and Telegram alerts, CSV and Excel export, webhooks and a REST API.
Pricing follows MRR: free up to $5k (50 responses a month), then $29, $99 or $299 a month.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Stripe
Yes
Slack Code
Yes
Telegram
Yes
Zapier Canvas
Yes
n8n
Yes
Pricing Details
$49/month
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rechurn
Founded
2026
Country
Portugal
Website
www.rechurn.io
Vendor Details
Company Name
Vindrose sp. z o.o.;
Founded
2026
Country
Poland
Website
rezup.ai/
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
Yes
Website Feedback
Yes