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Description
Quality customer service is the foundation of successful businesses. Enhance your operations with a dedicated team of live virtual receptionists who can manage calls, respond to inquiries, schedule appointments, and more! Our receptionists are available when you need them, ensuring that every call is answered with professionalism and courtesy. You can rely on us to treat each customer with the same level of care and attention that you provide. We will represent your brand effectively by greeting every caller with a tailored introduction and navigating each interaction using a custom script designed specifically for your needs. Customers appreciate speaking to a live representative who comprehends their concerns and offers straightforward solutions to their questions. All of our receptionists possess native or near-native English proficiency. We will collaborate with you to determine how you'd like your calls and inquiries to be managed. With our virtual receptionists, your clients will feel as though they are communicating with someone right from your office. This seamless connection can significantly enhance customer satisfaction and loyalty.
Description
Maintain your current phone number while we assign you a distinctive local or toll-free number tailored for your business. You can choose to redirect your existing calls to this new number or utilize the one we offer in your website and marketing materials. Vicky will gladly manage incoming calls with a personalized greeting, assist in scheduling appointments, take messages during your absence, connect callers to the appropriate team members, provide answers to inquiries, and relay essential information regarding your services. Our exceptional, knowledgeable receptionists based in the US can easily differentiate between various call types, such as potential clients, existing customers, urgent matters, and more, managing each according to your specified guidelines. Moreover, you have the flexibility to forward or unforward calls whenever it suits you, whether that's consistently, for a few hours each day, or just particular days of the week. This system ensures that you're always connected while maintaining a professional image for your business.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$14.99 per month
Free Trial
Free Version
Pricing Details
$119 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Reception 24/7
Founded
2020
Country
United Kingdom
Website
www.reception247.com/en-US
Vendor Details
Company Name
Vicky Virtual
Founded
2015
Country
United States
Website
vickyvirtual.com