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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ReadyChat offers the quickest and most efficient means to connect with website visitors, transforming them into valuable leads and appointments. Our innovative Live Chat software keeps a close watch on visitor activity, pinpointing the optimal moments to initiate a conversation. This strategic timing significantly enhances our agents' ability to convert interactions into leads. Collaborating with you, we ensure that the messaging aligns perfectly with your brand's voice. We personalize your chat interface and script to showcase your distinct identity. Our advanced chat algorithm expertly determines the ideal moments to engage with site visitors. By reaching out at the right time, we boost the likelihood of turning these visitors into qualified leads. Our dedicated agents are skilled in lead qualification, gathering comprehensive contact details, and promptly relaying this information to your team. With us handling these crucial tasks, you can concentrate on closing deals. ReadyChat can amplify your lead generation by over 40%, and our leads are proven to convert at three times the average rate in the industry for online leads. The result is a more streamlined process that maximizes your sales potential and enhances your overall business growth.

Description

Talisma Chat and Co-browse allows businesses to engage with website visitors in real time through dynamic text conversations and shared browsing capabilities. Agents can simultaneously assist multiple users while providing tailored and prompt support, thus enhancing the overall online experience for visitors. This platform gives employees quick access to a consolidated view of past customer interactions across various channels, enabling them to efficiently address inquiries by utilizing a repository of frequently asked questions, response templates, web links, and documents. Additionally, Talisma DCEP chat is engineered to initiate chat sessions based on specific visitor behaviors, resulting in chat invitations for users as soon as they visit the website or exhibit particular browsing patterns. Consequently, this not only enhances customer satisfaction but also lowers the costs associated with customer service, decreases the rate of shopping cart abandonment, and boosts conversion rates. Overall, Talisma Chat and Co-browse represents a significant advancement in streamlining customer interactions and improving business outcomes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Elm Street Technology

Founded

2016

Country

United States

Website

readychat.com

Vendor Details

Company Name

Talisma

Founded

1999

Country

India

Website

www.talisma.com/products/live-chat-co-browsing-solution/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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