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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Rapport specializes in audio-based facial animation technology, leveraging over a decade of interdisciplinary research in fields such as linguistics, biomechanics, psychology, machine learning, and computer graphics. Our innovative platform, currently available in early access, aims to foster more authentic interactions between humans and machines. Recognized as a reliable global partner, Rapport's technology is utilized by 90% of leading AAA game studios for audio-driven facial animation. By enabling the creation, animation, and deployment of emotionally responsive characters, we enhance engagement in dialogues with users. This approach not only boosts conversion rates but also increases average order values through the use of compelling sales personas. Should you wish to integrate your own chatbot that is not currently compatible with Rapport, you can facilitate this by directing the chatbot messages to a Rapport project configured in 'idle' mode, which allows for comprehensive programmatic control. With this flexibility, businesses can customize their interactions to better resonate with their audience's needs and preferences.

Description

Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Lex
Amazon Web Services (AWS)
ChatGPT
Copresence
Gemini
Google Cloud Platform
Microsoft Azure
OpenAI
Ready Player Me
Unity
Unreal Engine
WebGL

Integrations

Amazon Lex
Amazon Web Services (AWS)
ChatGPT
Copresence
Gemini
Google Cloud Platform
Microsoft Azure
OpenAI
Ready Player Me
Unity
Unreal Engine
WebGL

Pricing Details

$0.08 per minute
Free Trial
Free Version

Pricing Details

$ 97 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rapport

Country

United States

Website

Rapport.cloud

Vendor Details

Company Name

Rhino Support

Founded

2010

Country

United States

Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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Alternatives

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