Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RapidSpike interacts digitally with customers just like customers, and monitors real and synthetic customer interactions from outside in order to provide clear insight into how to monitor, improve, and protect their digital experience.
RapidSpike Magecart Attack Detection can detect client-side security breaches. Protect your customers' data, avoid massive fines, and protect your business' reputation.
Description
TrueDEM, developed by panagenda, serves as a specialized Digital Experience Monitoring (DEM) tool tailored for Microsoft 365 ecosystems. This solution empowers IT departments with comprehensive insights into the actual user experiences across various Microsoft applications such as Teams, Outlook, SharePoint, and OneDrive, by linking network performance, device health metrics (including CPU, memory, and disk usage), Wi-Fi quality, and the operational status of Microsoft 365 services into a unified and actionable dashboard. By identifying issues like poor call quality in Teams, delays in application loading, and subpar network conditions before they escalate into help desk requests, TrueDEM allows IT teams to address problems using concrete root-cause analysis rather than relying on speculation. Moreover, it facilitates both agent-based endpoint monitoring and collects data from synthetic and real-user telemetry, enabling it to track trends and anomalies week over week, while also providing detailed reports on adoption rates, engagement levels, and experience benchmarks across various sites, departments, or the entire organization. Ultimately, TrueDEM enhances the overall digital experience by ensuring that IT teams are equipped with the necessary tools to monitor and optimize user interactions within the Microsoft 365 framework.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Microsoft Teams
Yes
AlertOps
Yes
Google Analytics
Yes
Microsoft 365
Yes
Microsoft OneDrive
No
Microsoft Outlook
No
Microsoft SharePoint
No
Opsgenie
Yes
PagerDuty
Yes
Pushover
Yes
Integrations
Microsoft Teams
Yes
AlertOps
No
Google Analytics
No
Microsoft 365
No
Microsoft OneDrive
Yes
Microsoft Outlook
Yes
Microsoft SharePoint
Yes
Opsgenie
No
PagerDuty
No
Pushover
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
RapidSpike
Founded
2015
Country
United Kingdom
Website
www.rapidspike.com
Vendor Details
Company Name
panagenda GmbH
Founded
2007
Country
Germany
Website
www.panagenda.com
Product Features
Cybersecurity
AI / Machine Learning
No
Behavioral Analytics
Yes
Endpoint Management
Yes
IOC Verification
Yes
Incident Management
Yes
Tokenization
Yes
Vulnerability Scanning
Yes
Whitelisting / Blacklisting
Yes
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
Yes
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes