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Description
Rallied serves as an AI technician that seamlessly integrates with your entire technology stack to autonomously address Level 1 support tickets. You can interact with it through platforms like Slack or Teams, treating it as a genuine teammate, or allow it to handle tickets directly within your Professional Services Automation (PSA) system, enhancing workflow efficiency. This innovative approach streamlines support processes and reduces the burden on human technicians.
Description
eesel AI is an AI-powered customer service solution designed to integrate seamlessly into existing support workflows. It connects with popular help desk tools and internal knowledge sources to understand how your team works. The platform can autonomously resolve customer conversations or assist agents with ready-to-send draft replies. eesel AI learns from historical tickets, help centers, and documentation to maintain a consistent brand voice. Automated triage keeps inboxes clean by routing, tagging, or closing tickets based on custom rules. Support teams can test AI performance using historical data before going live. The platform works across email, chat, tickets, and social channels. Internal teams can also use eesel AI as a knowledge assistant inside Slack or Microsoft Teams. Enterprise-grade security ensures data privacy and compliance. eesel AI helps businesses scale customer support without increasing headcount.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Slack
Airtable
Asana
Canva
ChatGPT
Confluence
Figma
GitLab
Google Docs
Google Sheets
Integrations
Slack
Airtable
Asana
Canva
ChatGPT
Confluence
Figma
GitLab
Google Docs
Google Sheets
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$239 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rallied
Founded
2026
Country
United States
Website
rallied.ai
Vendor Details
Company Name
eesel.ai
Website
www.eesel.ai/