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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RaiseHand Medical provides a convenient way for patients to initiate their doctor’s appointment through links sent via email or SMS, or directly through their patient portal. Once the visit is initiated, patients are connected with a medical receptionist who assists them in completing necessary forms, after which they are placed in the queue for medical assistants who review their medical history and gather additional details regarding their condition. Transitioning patients between different queues is simplified to a drag-and-drop action with the patient card, enhancing workflow efficiency. Additionally, RaiseHand for Support enables businesses to integrate a contact support button on their websites, allowing customers to instantly connect with a support representative via video call, while also offering the option to share screens for a more effective resolution of issues. This seamless integration of technology into healthcare and customer support exemplifies how digital solutions can streamline communication and enhance service delivery.

Description

The interface is designed for ease of navigation, allowing for straightforward diagnosis recording, while templates enhance operational efficiency. It features a guided and structured layout that promotes standardization in billing, scheduling, and bookkeeping, ultimately streamlining the entire insurance claims process through integration with eClaims. Users can access a comprehensive view of a patient’s history on the iPad, ensuring holistic treatment. The extensive functionality of UNITE EHR/EMR supports not only doctors but also other healthcare staff by meticulously maintaining records of medical history, observations, medications, and procedures. Given the increasing demands on healthcare services, there is a pressing need to blend creativity with accountability, fostering connections within the healthcare system. This necessity has motivated us to embark on the challenging journey of unifying healthcare processes. Additionally, the system offers complete visibility into daily appointments and patient queues, organized by various workflow statuses, and provides the capability to generate end-of-day revenue reports to aid in financial tracking. This comprehensive approach ultimately enhances both patient care and operational management in medical facilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

RaiseHand

Website

www.raisehand.com

Vendor Details

Company Name

Unite

Website

www.unite.care/

Product Features

Screen Sharing

Annotations / Drawing Tools No 
Desktop / Browser Sharing No 
Mobile Screen Sharing No 
Presenter Control Management No 
Remote Control No 
Screen Capture No 
Screen Mirroring No 
Screen Recording No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking Yes 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal Yes 
Voice Recognition No 

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