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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

Description

Enhance the customer experience, increase your sales, reinforce your brand identity, and adapt to the demands of contemporary online shopping. Our innovative search engine provides users with the most advantageous offers directly. The discount amount in relation to the standard price is presented in a straightforward manner. When users modify their search criteria, the prices update instantly. Regardless of the situation—whether it’s a purchase that necessitates delivery, obtaining a keycard, or immediate media reloading—customers can effortlessly finalize their orders through a specially designed purchasing tunnel that maximizes conversion rates. We have crafted various solutions that enable customers to place orders up to the last minute without the need for keycards. Achieving an optimal level of satisfaction and growth is made possible with an application that allows users to link a blank card to an order they have made online, as well as options for collection from kiosks using QR codes or from cash registers during operational hours. This seamless process not only simplifies the transaction but also fosters loyalty and encourages repeat business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alma
Amazon Web Services (AWS)

Integrations

Alma
Amazon Web Services (AWS)

Pricing Details

$49 user per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Vendor Details

Company Name

e-Liberty

Founded

2005

Country

France

Website

www.eliberty.fr/en/products/shop/

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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