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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

Description

Schematic provides a suite of integrated components designed to enhance the purchasing journey on top of Stripe. It enables you to launch, measure, and oversee various features seamlessly as your business evolves, without the need for continuous code modifications. You can implement features and establish guidelines regarding customer access, tailored to their purchases. Beyond basic checkout capabilities, Schematic allows for the addition of components like upgrade/downgrade options, customer portals, pricing tables, and usage meters. It empowers you to define, apply, and track usage-based metering within your application without any coding adjustments. By connecting with Stripe, you can synchronize your customers, products, and subscriptions effortlessly. You also have the ability to modify plans, bundle or unbundle features, provide add-ons, support custom configurations, and address exceptions. Exception management is simplified, allowing you to grant seats, elevate limits, and trial features with minimal hassle. You will find complete account, billing, and usage information for each customer consolidated in one location. Schematic is dedicated to ensuring both reliability and exceptional speed, making it an invaluable asset for modern businesses. As such, it stands out as a transformative solution for optimizing online transactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Go
HubSpot CRM
HubSpot Customer Platform
JavaScript
Python
Ruby
Salesforce
Segment
Slack
Stripe

Integrations

Go
HubSpot CRM
HubSpot Customer Platform
JavaScript
Python
Ruby
Salesforce
Segment
Slack
Stripe

Pricing Details

$49 user per month
Free Trial
Free Version

Pricing Details

$199 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Vendor Details

Company Name

Schematic

Founded

2023

Website

schematichq.com

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Alternatives

Alternatives