Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RT provides an Automotive Sequencing solution that can function either as standalone software or as a seamlessly integrated module within the RT Locator WMS system. This solution is highly versatile, offering a variety of sequencing methods to cater to different needs. Over the past two decades, RT has consistently enhanced its functionality to better serve its clients. The unique aspect of RT lies in the strong relationships and high service levels maintained with customers. The company is committed to customizing its software to fulfill specific requirements, demonstrating responsiveness to client feedback. Additionally, dynamic store rules can be implemented based on product velocity, designated home locations, and client-defined business criteria. The system also allows for the management of empty trailers and the creation of directed tasks for returnable containers. Furthermore, customer service teams have the capability to monitor drivers' estimated times of arrival (ETAs) and trip histories for all active trips. Historical velocity data can be analyzed over user-defined date ranges, while predicted future velocity and the introduction of new products can be effectively managed. This comprehensive approach ensures that RT remains adaptable and customer-focused.
Description
Establish and execute your returns management and product service procedures swiftly and efficiently. Ensure that you have comprehensive oversight and authority over your service operations. Effortlessly track, assess, and enhance your service processes to boost efficiency. Increase the efficiency of your product service team while significantly cutting down on service response times. Create a customer portal on your website that enables customers to request RMAs, track their progress, submit support tickets, and access a repository of articles and documents. Tailor every element of the returns and service workflow, including data fields, user interfaces, responsibilities, processes, automation, and reporting features. Develop one or multiple processes for various RMA types or distinct product lines and modify them at any time, without requiring coding expertise. Our expertise has successfully assisted numerous manufacturing firms across various sectors with unique product lines in defining and implementing tailored returns and service management tracking systems. By providing versatile and customizable solutions, we empower businesses to adapt quickly to changing market demands.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zendesk
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RT Systems
Website
www.rt-systems.com
Vendor Details
Company Name
Renewity Systems
Founded
2005
Country
Canada
Website
www.renewityrma.com
Product Features
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management