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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RT provides an Automotive Sequencing solution that can function either as standalone software or as a seamlessly integrated module within the RT Locator WMS system. This solution is highly versatile, offering a variety of sequencing methods to cater to different needs. Over the past two decades, RT has consistently enhanced its functionality to better serve its clients. The unique aspect of RT lies in the strong relationships and high service levels maintained with customers. The company is committed to customizing its software to fulfill specific requirements, demonstrating responsiveness to client feedback. Additionally, dynamic store rules can be implemented based on product velocity, designated home locations, and client-defined business criteria. The system also allows for the management of empty trailers and the creation of directed tasks for returnable containers. Furthermore, customer service teams have the capability to monitor drivers' estimated times of arrival (ETAs) and trip histories for all active trips. Historical velocity data can be analyzed over user-defined date ranges, while predicted future velocity and the introduction of new products can be effectively managed. This comprehensive approach ensures that RT remains adaptable and customer-focused.

Description

Establish and execute your returns management and product service procedures swiftly and efficiently. Ensure that you have comprehensive oversight and authority over your service operations. Effortlessly track, assess, and enhance your service processes to boost efficiency. Increase the efficiency of your product service team while significantly cutting down on service response times. Create a customer portal on your website that enables customers to request RMAs, track their progress, submit support tickets, and access a repository of articles and documents. Tailor every element of the returns and service workflow, including data fields, user interfaces, responsibilities, processes, automation, and reporting features. Develop one or multiple processes for various RMA types or distinct product lines and modify them at any time, without requiring coding expertise. Our expertise has successfully assisted numerous manufacturing firms across various sectors with unique product lines in defining and implementing tailored returns and service management tracking systems. By providing versatile and customizable solutions, we empower businesses to adapt quickly to changing market demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk

Integrations

Salesforce
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RT Systems

Website

www.rt-systems.com

Vendor Details

Company Name

Renewity Systems

Founded

2005

Country

Canada

Website

www.renewityrma.com

Product Features

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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