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Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
Description
This fully-featured store locator service is extremely easy to set up, add locations, and embed in your website. Upload your locations via Excel or CSV files. Or, if you prefer, create an automated sync using a Google Sheet. Fully compatible with all major CRMs, including Shopify, Squarespace Wordpress, Drupal, Wordpress, Joomla, and Drupal. It can also be customized with custom Google Maps or Markers. All plans allow unlimited and unrestricted usage.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Drupal
Google Maps
Google Sheets
Google Tag Manager
Joomla!
Microsoft Excel
Shift4Shop
Shopify
Squarespace
Integrations
BigCommerce
Drupal
Google Maps
Google Sheets
Google Tag Manager
Joomla!
Microsoft Excel
Shift4Shop
Shopify
Squarespace
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Vendor Details
Company Name
Store Locator Widgets
Founded
2013
Country
United States
Website
www.storelocatorwidgets.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Brand Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Project Management
Store Locator
Analytics
Automatic Location Detection
Directions
Distance Calculation
Event Promotions
Mapping
Product Search Filtering
Promotions / Coupons
Search
White Label
