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Description
We are thrilled to share that RSTickets!Pro, our ticketing system for HelpDesk, has received an update to ensure compatibility with the upcoming Joomla! 4 version. While a stable version has yet to be launched, we are committed to maintaining our compatibility with Joomla! 4 by enhancing our RSTickets!Pro component. A number of improvements have been made to RSTickets!Pro, including refining the source code and making updates for a more uniform appearance that benefits users of both Joomla! 3 and Joomla! 4. Additionally, all RSDirectory! configuration settings have been consolidated within the Configuration tab, organized by their relevance for easier access. Our system guarantees a secure and private environment for customers, allowing them to create and respond to tickets directly through email. Furthermore, multiple email notifications are sent to both customers and staff, ensuring everyone stays informed throughout the ticketing process. This update reflects our commitment to providing a robust support system for our users.
Description
ServeTheWorld is a Norwegian web hosting and infrastructure provider that delivers domain registration, web hosting, WordPress hosting, email, VPS, dedicated server, and colocation services. The company focuses on fast, reliable hosting in Northern Europe with transparent server specifications, modern hardware, and infrastructure housed in its own Oslo data center. Its VPS cloud plans provide instant delivery, full root access, SSD storage, unlimited traffic, and support for both Linux and Windows environments. Businesses that outgrow VPS hosting can choose dedicated servers built in-house with AMD EPYC and Ryzen processors, fast delivery, flexible contracts, and a 7-day no-cost test option. ServeTheWorld also offers colocation for customers that want to host their own servers in a high-security facility with redundant internet lines, UPS systems, A/B power, firewall protection, and diesel generator backup. Its web hosting and WordPress plans support websites, email, WordPress, Joomla, and other applications, with WordPress-specific packages optimized for speed, security, and ease of use. The company also provides secure and privacy-minded email services, domain management, DNS controls, and .no domain registration. ServeTheWorld highlights Norwegian privacy laws, free support by phone and email, a 90-day money-back guarantee, and a long track record serving roughly 30,000 customers. With more than two decades of experience, ServeTheWorld gives businesses a practical option for hosting websites, email, applications, and server infrastructure from Norway.
API Access
Has API
API Access
Has API
Integrations
OX App Suite
OX Guard
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5/month
Pricing depends on product (shared hosting, wordpress hosting, VPS/VDS, domains, dedicated server, email hosting) and plan being availed
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RSJoomla!
Country
United States
Website
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
Vendor Details
Company Name
ServeTheWorld
Founded
1999
Country
Norway
Website
stw.no/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Dedicated Server Hosting
24/7 On-site Support
Built-in Backup Drives
DDOS Protection
IMPI Access
Off Server Backups
Root Level
SSD Storage
Uptime SLA
Domain Name Registrars
DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder
VPS Hosting
Access Control / Permissions
FTP
Managed VPS
Multi-Server Management
One-Click Apps
Root Access
SSD Storage
Unmanaged VPS
Upload Custom ISO
Web Hosting
Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
SSD Storage
Server Backups
Shared Website Hosting
Unlimited Bandwidth Option
VPS
Website Builder
