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Description
Our application provides seamless access to all interpreting channels, known as the RSI VoiceApp™, which stands for Remote Simultaneous Interpreting (RSI). This innovative solution is tailored for global events where interpreters are situated in various locations, ensuring optimal live audio and sound quality through our advanced virtual interpreting console. With the help of a professional interpreter, the app serves as an effective tool to bridge language gaps. Users can connect to various interpreting channels conveniently via their iOS or Android smartphones, making it highly accessible. Additionally, the app can be customized to meet specific client needs and event requirements, offering direct access for attendees. Downloading the KERN app is free, and after installation, users simply need to input an event code along with a secure PIN to get started. Its user-friendly interface ensures that participants can engage effortlessly in multilingual events.
Description
trustMinder is an innovative, cloud-based platform designed to capture the Voice of the Customer, enabling brands and governmental agencies to assess their customer experience effectively. Trust, a critical component of customer retention, is something that cannot be overlooked; when customers lose trust, they often seek alternatives. With trustMinder, you can actively monitor and nurture that trust, ensuring you stay attuned to the customer experience around the clock. By employing advanced techniques to gather and analyze feedback, trustMinder transforms conventional surveys into powerful insights that can drive business decisions. You can gather feedback across multiple channels, converting it into practical strategies. Through the utilization of real-time text analytics and machine learning, you are empowered to swiftly uncover the reasons behind your customer experience scores. Additionally, you can generate dynamic reports that not only illustrate customer experience metrics but also correlate them with business activities and operational data. This allows you to detect customer concerns immediately and address them without delay, fostering a more responsive relationship with your audience. Ultimately, trustMinder enables you to build a stronger connection with your customers by prioritizing their trust and satisfaction.
API Access
Has API
API Access
Has API
Integrations
Cisco Webex
GoTo
Microsoft Teams
Zoom
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KERN
Country
United States
Website
www.e-kern.com/us/technology/rsi-voice-app/
Vendor Details
Company Name
trustMinder
Website
trust-minder.com
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
