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Description
REDA AI serves as a customizable AI agent platform designed specifically for organizations using Salesforce. It enables teams to anchor agents in their business intelligence and Salesforce data, define allowable tools and actions, and implement assistants as Salesforce copilots, which can catalog recommendations, automate processes, utilize APIs, and enhance experiences for both customers and partners. Users are able to access these agents through various channels, including Claude and specific web or portal interfaces. Teams have the flexibility to configure channel access and workflow behaviors, with options to require human review or approval prior to the execution of actions. All provider keys are securely stored within the organization's Salesforce credential store, ensuring that customer data is not leveraged for training purposes. Organizations have the choice to utilize either their own supported AI provider or REDA-funded credits for services. Pricing plans are structured on a per-Salesforce organization basis instead of a per-user model, and a three-month trial period is offered for evaluation. This versatility in deployment and configuration allows organizations to tailor their AI experiences effectively.
Description
WRITER is the end-to-end platform for building, activating, and supervising AI agents across the enterprise. It empowers IT and business teams to collaboratively automate work, improve decision making, and scale impact — with full control and governance. Unlike other solutions built exclusively for engineers or business users, the WRITER platform gives anyone the tools to build powerful AI agents. Users can easily connect agents to customer data and systems, map business processes to guide agent behavior, and create and test prompts. They can get started quickly with a library of over 100 prebuilt agents, or build their own using intuitive no-code and pro-code tools. When code is needed, developers can create tools, APIs, and integrations with ease — then make them available to agents through a simple drag-and-drop interface.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Anthropic
Yes
Avoid.so
No
Axis LMS
No
Claude
Yes
Contentful
No
Gemini
Yes
Google Chrome
No
Grok Bot
No
Microsoft Edge
No
Microsoft Outlook
No
Integrations
Anthropic
No
Avoid.so
Yes
Axis LMS
Yes
Claude
No
Contentful
Yes
Gemini
No
Google Chrome
Yes
Grok Bot
Yes
Microsoft Edge
Yes
Microsoft Outlook
Yes
Pricing Details
$500/org/month
Starter with your own AI account is $500 per Salesforce org per month, billed annually on a 12-month commitment; provider usage is billed separately. AI-included plans start at $1,250 per org per month, billed annually. A free tier is available for three months. Taxes may apply.
Free Trial
Yes
Free Version
No
Pricing Details
$29 per user/month
Billed monthly: $39 per user/month
Billed annually: $29 per user/month
Billed annually: $29 per user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
REDA One
Founded
2014
Country
United States
Website
redaone.ai
Vendor Details
Company Name
WRITER
Founded
2020
Country
United States
Website
writer.com
Product Features
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
Yes
For Sales
Yes
For eCommerce
Yes
Image Recognition
Yes
Machine Learning
Yes
Multi-Language
Yes
Natural Language Processing
Yes
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Proofreading
Contextual Speller
Yes
Dictionary / Thesaurus
Yes
Grammar Check
Yes
Plagiarism Detection
Yes
Punctuation Check
Yes
Reporting & Statistics
Yes
Spell Check
Yes
Style Check
Yes
Text Editor
Yes
