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Description
Concentrate on the growth of your business rather than the complexities of system management. RiverRock Radix IDC offers a comprehensive suite of tools designed to ensure precise billing and enhance profitability. Allow RADIX IDC to assist you in broadening your horizons and tapping into new revenue opportunities. With us, your business can operate with confidence, enjoying complete oversight and management of your clientele. We also provide self-service options that extend the capabilities of the fundamental billing suite directly to your customers. By simplifying the intricate rating requirements, we enable you to effectively attract and maintain your customer base. In addition, we streamline your overall customer support process, significantly improving the quality of your service delivery. This consolidation of data allows you to make informed decisions based on specific, measurable KPIs, ultimately driving your business forward. Embracing these tools can transform how you operate, ensuring you stay ahead in a competitive market.
Description
Selcomm is an all-encompassing and highly adaptable billing solution tailored for communication service providers, delivering sophisticated capabilities across various sales channels, subscription management, intricate rating systems, tariffing, discounting, bundled services, billing presentations, accounts receivable management, cost tracking, and automated payment processing. The system's user-friendly portals facilitate the swift configuration of new rate plans, while its customer self-service tools empower subscribers with the ability to manage their accounts, submit support tickets, review billing history, download invoices, monitor usage, and manage services seamlessly. Furthermore, it encompasses complete network and provisioning management, adeptly managing processes such as onboarding, configuration, mediation, reconciliation, and reporting, supported by a multitude of integrations with third-party applications. In addition, its sales and order management functionalities include dealer and retail portals, customizable workflow automation rules, credit verification, activation processes, and superior customer service features, which collectively enable the rapid introduction of innovative products into the market. Overall, Selcomm stands out as a robust platform that can evolve alongside the dynamic needs of service providers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RiverRock Systems
Founded
1999
Country
United States
Website
www.riverrocksystems.com/products/accountsreceivable/
Vendor Details
Company Name
Selcomm
Founded
2016
Country
Australia
Website
telcobilling.selcomm.net
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
